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- Tasks: As a Parts Advisor, you'll manage parts supply and customer queries efficiently.
- Company: Join Scania Group, a leader in motor vehicle manufacturing with a strong commitment to employee development.
- Benefits: Enjoy 25 days holiday, discounts on major retailers, life insurance, and a competitive pension scheme.
- Why this job: Be part of a supportive culture that values diversity and offers career progression through in-house training.
- Qualifications: No specific qualifications required; just bring your organisational skills and customer focus!
- Other info: Flexible working options available, and we accommodate individual needs during the application process.
The predicted salary is between 22800 - 35400 £ per year.
Working Hours: Monday – Friday 08:00 – 18:00
Salary starting from £28,433 per annum plus an excellent benefits package, including:
- In-house training provided to support career progression
- 25 days holiday + public holidays which increases with service
- Competitive employer pension
- Discounts on major retail outlets, including groceries
- 4x basic salary life insurance
- Eligibility to receive an annual ‘Company Success Payment’
We have an exciting opportunity for an organised and customer focussed individual to join our Heathrow branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues.
Key Responsibilities:
- Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met.
- Liaise with suppliers to ensure parts are ordered in line with operational needs.
- Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
- Assist in controlling optimum stock profile for the branch.
- Proactively undertake and oversee stock checks.
If you are interested in this exciting opportunity, please apply today. Closing date: 29/06/2025.
Next steps: If you like the sound of this position, please apply today. A member of the Scania Recruitment team will contact you to discuss your application. If you are successful at that stage, you will be invited to have a conversation with the hiring manager.
We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.
Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.
At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.
We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.
Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.
Contact Detail:
Scania Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with Scania's core values: CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY, and TEAM SPIRIT. During your conversations, demonstrate how your personal values align with these principles to show you're a great fit for their culture.
✨Tip Number 2
Research the parts supply industry and Scania's specific products. Being knowledgeable about their offerings will help you engage in meaningful discussions during interviews and show your genuine interest in the role.
✨Tip Number 3
Prepare examples of how you've successfully built relationships with customers in previous roles. Highlighting your customer service skills will be crucial, as the Parts Advisor role heavily focuses on delivering first-class service.
✨Tip Number 4
Network with current or former employees of Scania, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Parts Advisor position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and parts management. Use bullet points for clarity and include specific achievements that demonstrate your capabilities.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Scania Group and how you can contribute to their values of customer first, respect, and team spirit.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Parts Advisor role.
How to prepare for a job interview at Scania Group
✨Know the Company Values
Before your interview, make sure you understand Scania's core values: Customer First, Respect, Elimination of Waste, Responsibility, and Team Spirit. Be prepared to discuss how you embody these values in your work and how they align with your personal beliefs.
✨Demonstrate Customer Focus
As a Parts Advisor, you'll be the main point of contact for customers. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will show your potential employer that you can deliver a first-class service.
✨Show Your Organisational Skills
The role requires strong organisational skills, especially in managing parts supply and stock control. Be ready to share specific instances where you've successfully managed inventory or streamlined processes in previous roles.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the training opportunities available or how success is measured in the Parts Advisor role. It shows your genuine interest in the position and the company.
