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For Companies At a Glance
- Tasks: Manage accounts, acquire new customers, and provide top-notch service.
- Company: NFP, an Aon company, is a top-rated workplace in Business Insurance.
- Benefits: Enjoy remote work flexibility, great perks, and a casual office vibe.
- Why this job: Join a vibrant team focused on personal growth and community impact.
- Qualifications: 5+ years in commercial insurance and a passion for customer service required.
- Other info: Embrace a PeopleFirst culture with a focus on inclusion and belonging.
The predicted salary is between 36000 - 60000 £ per year.
Who We Are NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.
We are recruiting for an Account Executive to acquire new commercial customers, whilst retaining existing customers by providing exceptional customer service. This is a fully remote role allowing flexibility to work from home.
- To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve customer service standards
- Planning, organisational and time management skills
- Experience in dealing with commercial business insurances programs
- Knowledge of commercial products and insurance market
- Proven track record of retention and integrated sales
- Passion for customer services and professionalism
- At least 5 years commercial insurance experience
- Driving license
We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office. We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials.
Joining NFP means you’ll get plenty of opportunities to invest in your career and personal development. We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working.
Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how and that they are placing as much importance on family and community as they do their valuable work. Our inclusion and belonging initiatives and charity work form a large part of this. NFP has an Executive Board member as well as Board made up of individuals from across our entire business dedicated to inclusion and belonging.
If this sounds like something in which you are interested, please apply or contact Lucy Reed for further information.
Contact Detail:
NFP, an Aon company (Europe) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Hybrid/Flexibility/remote
✨Tip Number 1
Familiarise yourself with NFP's PeopleFirst culture. Understanding their values and how they prioritise employee well-being can help you align your approach during interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your experience in commercial insurance during networking opportunities. Connect with professionals in the industry on platforms like LinkedIn, and engage in discussions about trends and challenges in commercial business insurances to demonstrate your expertise.
✨Tip Number 3
Prepare to discuss specific examples of how you've retained clients and provided exceptional customer service in your previous roles. This will show your potential employer that you have a proven track record in integrated sales and customer satisfaction.
✨Tip Number 4
Research the latest developments in the commercial insurance market. Being knowledgeable about current trends and products will not only impress during interviews but also demonstrate your commitment to staying informed and relevant in the field.
We think you need these skills to ace Account Manager - Hybrid/Flexibility/remote
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Account Manager position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: Emphasise your commercial insurance experience, particularly any achievements in customer retention and integrated sales. Use specific examples to demonstrate your skills in planning, organisation, and customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and professionalism. Mention your understanding of the company’s PeopleFirst culture and how you can contribute to their collaborative environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application shows attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at NFP, an Aon company (Europe)
✨Showcase Your Customer Service Passion
Since the role emphasises exceptional customer service, be prepared to share specific examples of how you've gone above and beyond for clients in your previous positions. Highlighting your passion for customer service will resonate well with the interviewers.
✨Demonstrate Your Industry Knowledge
Familiarise yourself with the latest trends in commercial business insurance and be ready to discuss them. Showing that you understand the market and can speak confidently about commercial products will set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your planning, organisational, and time management skills. Prepare scenarios where you've successfully managed multiple tasks or resolved conflicts, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Flexibility and Autonomy
Since the role offers hybrid flexibility, express your comfort with remote work and your ability to manage your time effectively. Share experiences where you've successfully worked independently while still achieving team goals.
