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For Companies At a Glance
- Tasks: Help allocate homes and support families in need through various housing services.
- Company: Join a dynamic housing service dedicated to making a difference in the community.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Make a real impact by helping individuals find safe and secure housing.
- Qualifications: Experience in housing allocations and strong communication skills are essential.
- Other info: Apply now and be part of a team that values your contributions!
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a proactive and experienced Housing Register Officer to support a dynamic housing service in managing the allocation of homes and providing vital support to individuals and families in need.
Key Responsibilities
- Application Assessment: Process and assess applications for the housing register, ensuring they meet eligibility criteria.
- Housing Advice: Provide clear advice to applicants, including alternative housing options such as mutual exchanges, private sector housing, and mobility schemes.
- Allocations Management: Allocate permanent and temporary homes through choice-based lettings and direct matching, ensuring properties are offered fairly and in line with housing policies.
- Verification: Confirm applicants' circumstances, including finances, eligibility, and local connection, conducting interviews and home visits as needed.
- Specialist Matching: Match applicants with specific needs, such as accessible housing, hospital discharges, or management transfers. Collaborate with Occupational Therapy teams and other agencies.
- Policy Compliance: Ensure decisions comply with legal and policy requirements, using knowledge of housing legislation including the Housing Act 1996 and Homelessness Reduction Act 2017.
- Customer Engagement: Notify applicants of decisions with transparent and empathetic communication.
- Temporary Accommodation: Allocate temporary accommodation or private rented properties to prevent homelessness and discharge housing duties effectively.
- Record Keeping: Maintain accurate records on housing systems, ensuring all actions are documented and auditable.
About You
- Strong understanding of housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and Welfare Reform Act.
- Experience in housing allocations, homelessness prevention, and housing advice.
- Familiarity with housing systems and processes, including voids management, allocations, and lettings.
- Excellent communication and interpersonal skills for clear advice to diverse audiences.
- Strong organizational and time-management skills to handle a busy workload.
- Analytical and problem-solving skills focused on effective housing solutions.
- Proficient in IT systems and data management for accurate record-keeping and reporting.
- Knowledge of safeguarding policies and ability to handle complex cases involving vulnerable individuals.
If interested and meeting the criteria, please submit your application today.
Contact Detail:
Carrington West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Register Officer
✨Tip Number 1
Familiarise yourself with the key housing legislation mentioned in the job description, such as the Housing Act 1996 and the Homelessness Reduction Act 2017. This knowledge will not only help you understand the role better but also demonstrate your commitment and expertise during interviews.
✨Tip Number 2
Network with professionals in the housing sector to gain insights into current challenges and best practices. Engaging with others in the field can provide you with valuable information that may come in handy during your application process and interviews.
✨Tip Number 3
Prepare for potential interview questions by thinking about specific scenarios where you've successfully managed housing allocations or provided effective housing advice. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Tip Number 4
Showcase your IT proficiency by being ready to discuss any relevant software or systems you've used in previous roles. Highlighting your ability to manage data and maintain accurate records will be crucial for this position.
We think you need these skills to ace Housing Register Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Housing Register Officer. Familiarise yourself with the key tasks such as application assessment, housing advice, and allocations management.
Tailor Your CV: Highlight your relevant experience in housing allocations, homelessness prevention, and your understanding of housing legislation. Use specific examples to demonstrate your skills and achievements in these areas.
Craft a Strong Cover Letter: Write a compelling cover letter that addresses the key requirements mentioned in the job description. Emphasise your communication skills, problem-solving abilities, and any experience with vulnerable individuals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Carrington West
✨Know Your Legislation
Familiarise yourself with key housing legislation, particularly the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will demonstrate your understanding of the legal framework that governs the role.
✨Showcase Your Experience
Prepare specific examples from your past experience in housing allocations or homelessness prevention. Highlight situations where you successfully provided housing advice or managed complex cases, as this will illustrate your capability to handle the responsibilities of the role.
✨Emphasise Communication Skills
Since the role involves advising diverse audiences, be ready to discuss how you effectively communicate complex information. Share examples of how you've engaged with applicants empathetically and transparently, ensuring they understand their options.
✨Demonstrate Organisational Skills
Be prepared to talk about how you manage a busy workload and maintain accurate records. Discuss any systems or processes you’ve used to keep track of applications and ensure compliance with policies, as this is crucial for the role.
