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- Tasks: Lead and inspire a team to achieve sales and KPI targets while ensuring exceptional customer service.
- Company: Join a dynamic retail environment focused on growth and team development.
- Benefits: Enjoy flexible shifts, career progression support, and a positive work culture.
- Why this job: Be part of a motivated team that values your input and fosters personal growth.
- Qualifications: Experience in leadership roles with adaptability to different team needs is essential.
- Other info: Opportunity to work varied shifts, including weekends and holidays.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a skilled Senior Floor Manager with strong leadership and communication abilities to guide their team towards achieving sales and KPI targets whilst providing unparalleled service.
Responsibilities:
- Lead and inspire team members through effective communication and setting clear expectations.
- Showcase continuous support throughout their career progression journey, consequently building a motivated and high performing team.
- Collaborate with Senior Management to strategize, implement and track the most effective operational processes within the store to drive sales and exceed KPI targets.
- Oversee the store's daily floor operational needs.
- Constantly evolve required staff headcount, placement and abilities to ensure all daily targets are met.
Role Objectives and KPI’s:
- Support the store management team in ensuring the store achieves the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly addressing customer needs.
- Drive store sales through effective merchandising, stock replenishment & team motivation.
- Monitor and drive all key performance indicators such as Sales, Conversion, Units and more.
- Support the Store Management team in optimizing financial performance of the store by effectively managing costs, including audit compliance and wage cost.
- Foster a positive work environment by leading, mentoring, and developing store colleagues to enhance their performance and engagement.
Skills and Experience:
- Demonstrated experience in a people leadership role with evidence of ability to adapt management styles to various store colleague needs.
- Flexibility to work varied shifts, including weekends and holidays, based on store requirements.
- A strategic mindset with proven evidence of tracking and developing business processes in order to increase store success.
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Floor Manager
✨Tip Number 1
Familiarise yourself with our company culture and values. Understanding what drives us at StudySmarter will help you align your leadership style with our expectations, making you a more attractive candidate.
✨Tip Number 2
Prepare to discuss specific examples of how you've successfully led teams in the past. Highlighting your ability to inspire and motivate others will demonstrate that you have the skills we’re looking for in a Senior Floor Manager.
✨Tip Number 3
Research current trends in retail management and customer service. Being knowledgeable about industry best practices will show us that you're proactive and ready to implement effective strategies to drive sales and enhance customer satisfaction.
✨Tip Number 4
Network with current or former employees if possible. Gaining insights from those who have worked with us can provide you with valuable information about what it takes to succeed in this role and help you tailor your approach.
We think you need these skills to ace Senior Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership roles, particularly in retail management. Emphasise your ability to drive sales and manage KPIs, as these are crucial for the Senior Floor Manager position.
Craft a Compelling Cover Letter: In your cover letter, showcase your leadership style and how it aligns with the company's values. Provide specific examples of how you've motivated teams and achieved sales targets in previous roles.
Highlight Relevant Skills: Clearly outline your skills that match the job description, such as communication, strategic thinking, and team development. Use bullet points for easy readability and to draw attention to key qualifications.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a managerial role.
How to prepare for a job interview at JD GROUP
✨Showcase Your Leadership Skills
As a Senior Floor Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully motivated your team in the past, highlighting specific situations where your leadership made a difference.
✨Demonstrate Your Communication Abilities
Effective communication is key in this role. Be ready to discuss how you set clear expectations and provide feedback to your team. Consider sharing a story that illustrates your communication style and its impact on team performance.
✨Understand Sales and KPI Metrics
Familiarise yourself with common sales and KPI metrics relevant to retail management. Be prepared to discuss how you've previously driven sales and met KPIs, and think about strategies you would implement in this new role.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to adjust your management style or approach to meet the needs of different team members or store challenges.
