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- Tasks: Assist customers via calls, chats, emails, and texts while maintaining detailed records.
- Company: Join MTC, a company dedicated to making a global impact from home.
- Benefits: Enjoy flexible remote work, competitive salary, performance bonuses, and career advancement opportunities.
- Why this job: Brighten customers' days while enhancing your career in a supportive company culture.
- Qualifications: Fluent in English and Spanish with at least 1 year of customer service or sales experience.
- Other info: Create a short video to apply and showcase why you're the perfect fit!
Be a part of MTC, where you can make a real impact by assisting customers across the globe—all from the comfort of your home!
Are you enthusiastic about helping people and making a difference? We have a fantastic opportunity for you to shine in a role where you can brighten customers' days and enhance your career from the comfort of your home.
Why Work With Us?- Embrace a flexible work-from-home environment.
- Join a company culture that values its employees.
- Enjoy competitive salary and performance bonuses.
- Handle customer interactions via calls, chats, emails, and texts (primarily US, UK, Australia).
- Maintain detailed records of all customer engagements and transactions.
- Participate in team meetings for progress updates and feedback.
- Great written and verbal communication skills in Spanish and English.
- At least 1 year of experience in customer service or sales.
- High school diploma or equivalent.
- Strong communication skills in English.
- Work US Day Shifts with flexible hours.
- Familiarity with customer service CRM software.
- Stay connected with clients, even outside regular hours if needed.
- Offer guidance and support to team members as required.
- Go the extra mile to address customer inquiries effectively.
- Competitive monthly salary starting from PHP 50,000.
- Career advancement opportunities in the BPO/KPO sector.
- Paid and unpaid leave options.
- Work from Monday to Friday, with occasional weekends (compensatory days off provided).
- Permanent remote setup.
- A quiet, dedicated workspace.
- A reliable laptop or desktop.
- High-speed internet connection.
Create a brief video (1 minute or less) explaining why you’re a great fit for this position. Fill this google form: https://forms.gle/uP91SaSYyhHrKAW39. Note: Priority will be given to applicants who submit a video.
Job Type: Full-timeSalary: Starting from PHP 50,000 per month
Join us and make a positive impact while working from home!
Bilingual Sales & Customer Service Representative (English & Spanish) employer: Medical Tourism Co
Contact Detail:
Medical Tourism Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Sales & Customer Service Representative (English & Spanish)
✨Tip Number 1
Make sure to highlight your bilingual skills in both English and Spanish during any interactions. Practise speaking clearly and confidently in both languages, as this will be crucial for customer service roles.
✨Tip Number 2
Familiarise yourself with common customer service scenarios and how to handle them effectively. This will help you demonstrate your problem-solving skills during any discussions or interviews.
✨Tip Number 3
Prepare a brief video that showcases your personality and enthusiasm for helping customers. Make it engaging and ensure you convey why you would be a great fit for the role.
✨Tip Number 4
Research MTC's company culture and values. Being able to discuss how your personal values align with theirs can set you apart from other candidates during the selection process.
We think you need these skills to ace Bilingual Sales & Customer Service Representative (English & Spanish)
Some tips for your application 🫡
Craft Your Video: Create a brief video (1 minute or less) that highlights why you are a great fit for the Bilingual Sales & Customer Service Representative role. Be enthusiastic and showcase your communication skills in both English and Spanish.
Tailor Your Resume: Ensure your resume reflects relevant experience in customer service or sales, particularly highlighting any bilingual capabilities. Use clear headings and bullet points to make it easy to read.
Fill Out the Google Form: Complete the provided Google form accurately. Double-check all fields to ensure your information is correct and up-to-date before submission.
Highlight Your Skills: In your application, emphasise your strong written and verbal communication skills in both languages. Mention any familiarity with CRM software and your ability to work flexible hours.
How to prepare for a job interview at Medical Tourism Co
✨Showcase Your Bilingual Skills
Since this role requires strong communication in both English and Spanish, be prepared to demonstrate your language proficiency. You might be asked to switch between languages during the interview, so practice common customer service scenarios in both languages.
✨Highlight Relevant Experience
Make sure to discuss your previous experience in customer service or sales. Provide specific examples of how you handled customer inquiries and resolved issues, especially in a bilingual context. This will show that you have the skills needed for the job.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. These scenarios may involve handling difficult customers or resolving complaints. Practising these situations beforehand can help you feel more confident and demonstrate your problem-solving abilities.
✨Create a Professional Video Introduction
As part of the application process, you'll need to submit a video explaining why you're a great fit for the position. Keep it concise, engaging, and professional. Highlight your enthusiasm for helping customers and your ability to work from home effectively.
