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For Companies At a Glance
- Tasks: Support clients by building relationships and assisting with their recruitment needs.
- Company: Join Reach ATS, a UK-based SaaS innovator transforming recruitment with AI technology.
- Benefits: Enjoy flexible working options and a supportive team culture.
- Why this job: Be part of a friendly team making a real impact in the recruitment industry.
- Qualifications: No specific experience required; just a passion for helping people and learning.
- Other info: Opportunity to grow within a dynamic tech environment.
The predicted salary is between 28800 - 43200 £ per year.
Reach ATS, powered by Instinctive Technologies, is a UK-based SaaS innovator revolutionising recruitment with a flexible, user-friendly, AI-enhanced applicant tracking system that simplifies hiring from job adverts to onboarding.
We are looking for a thoughtful, people-focused Client Support Specialist to join our friendly team, building strong relationships with our business clients and helping them.
Client Support Specialist employer: Instinctive Technologies Ltd
Contact Detail:
Instinctive Technologies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Specialist
✨Tip Number 1
Familiarise yourself with the latest trends in recruitment technology and applicant tracking systems. This knowledge will not only help you understand the product better but also demonstrate your genuine interest in the role during interviews.
✨Tip Number 2
Practice your communication skills, as a Client Support Specialist needs to convey complex information clearly and effectively. Consider role-playing scenarios where you explain technical concepts to non-technical clients.
✨Tip Number 3
Research Reach ATS and their client base. Understanding their values, mission, and the specific challenges their clients face will allow you to tailor your approach and show how you can add value to their team.
✨Tip Number 4
Network with current or former employees of Reach ATS on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Client Support Specialist
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Client Support Specialist position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in client support or customer service roles. Use specific examples that demonstrate your ability to build relationships and solve problems effectively.
Showcase Your People Skills: Since this role is people-focused, make sure to highlight your interpersonal skills. Mention any relevant training or experiences that showcase your ability to communicate clearly and empathetically with clients.
Craft a Tailored Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you are drawn to Reach ATS and how your values align with theirs, particularly in terms of innovation and client support.
How to prepare for a job interview at Instinctive Technologies Ltd
✨Show Your People Skills
As a Client Support Specialist, your ability to build strong relationships is key. Be prepared to share examples of how you've successfully interacted with clients in the past, demonstrating your empathy and communication skills.
✨Understand the Product
Familiarise yourself with Reach ATS and its features before the interview. Being able to discuss how the AI-enhanced applicant tracking system works and how it benefits clients will show your genuine interest and preparedness.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to resolve client issues or improve their experience, and be ready to explain your thought process and the outcomes.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the team dynamics, company culture, and how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
