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For Companies At a Glance
- Tasks: Support global employees and enhance HR operations in a dynamic team.
- Company: Join the world's leader in cloud security, fostering a vibrant culture.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Be part of transforming People Ops while making a real impact on employee experience.
- Qualifications: Experience in HR is essential; familiarity with ticketing systems is a plus.
- Other info: Ideal for those passionate about organisational culture and innovative People strategies.
The predicted salary is between 28800 - 48000 £ per year.
Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader.
We are currently seeking a People Services Specialist to join our team as we continue to expand our growing People & Culture Function. This role will help to support our global People Services team and employees around the world. The ideal candidate will have the opportunity to support and transform our regional processes, enhance our operations, and provide excellent support to our employees. This role reports to the Manager, People Services Team in EMEA.
Responsibilities:
- Provide a frustration-free employee experience through operational excellence and timely inquiry management.
- Operate as primary resource for employee requests through internal ticketing system (ServiceNow).
- Manage daily administration of employee data in our internal HRIS and various support systems.
- Support cross-functional programs between operations, payroll and internal P&C teams, while creating opportunities to transform current processes.
- Assist in the transformation of the People Ops department through project-based initiatives as Zscaler continues to scale.
Minimum Qualifications:
- Experience working in human resources is required, with added benefit if you have familiarity with People Operations or HR technologies.
- Experience with supporting employees through a ticketing software (i.e., ServiceNow).
- Excellent written and verbal communication skills.
Preferred Qualifications:
- Experience supporting HR functions across multiple EMEA countries.
- A passion for organisational culture, designing the future of work and human-centric People strategies.
- Strong Excel skills.
- Proficiency in another European language is an asset.
People Services Specialist employer: Zscaler LATAM
Contact Detail:
Zscaler LATAM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Specialist
✨Tip Number 1
Familiarise yourself with the latest trends in People Operations and HR technologies. This knowledge will not only help you understand the role better but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the HR field, especially those who work in EMEA regions. Engaging with them can provide insights into the specific challenges and opportunities within the area, which could be beneficial during interviews.
✨Tip Number 3
Prepare to discuss your experience with ticketing systems like ServiceNow. Be ready to share specific examples of how you've managed employee requests efficiently, as this is a key aspect of the role.
✨Tip Number 4
Showcase your passion for organisational culture by thinking of innovative ideas that could enhance employee experience. Being proactive about potential improvements can set you apart from other candidates.
We think you need these skills to ace People Services Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in human resources and any familiarity with People Operations or HR technologies. Emphasise your communication skills and any experience with ticketing software like ServiceNow.
Craft a Compelling Cover Letter: In your cover letter, express your passion for organisational culture and how you can contribute to transforming the People Ops department. Mention specific examples of how you've enhanced employee experiences in previous roles.
Showcase Your Skills: If you have strong Excel skills or proficiency in another European language, make sure to highlight these in your application. These are preferred qualifications that could set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Zscaler LATAM
✨Show Your HR Knowledge
Make sure to brush up on your human resources knowledge, especially regarding People Operations and HR technologies. Be prepared to discuss your previous experiences and how they relate to the role of a People Services Specialist.
✨Demonstrate Communication Skills
Since excellent written and verbal communication skills are crucial for this role, practice articulating your thoughts clearly. You might be asked to explain complex HR processes, so being concise and clear will impress the interviewers.
✨Familiarise Yourself with Ticketing Systems
As the role involves managing employee requests through an internal ticketing system like ServiceNow, it’s beneficial to have a basic understanding of how such systems work. If you have experience with similar software, be ready to share specific examples.
✨Emphasise Your Passion for Culture
The company values organisational culture and human-centric strategies. Be prepared to discuss your views on workplace culture and how you can contribute to enhancing it within the team. Share any relevant experiences that showcase your passion.
