Associate, Client Onboarding - Quality Assurance

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

The Client On-Boarding team is part of the Client Management Services, which is situated within the Corporate and Investment Banking Division of MUFG Bank. This function acts as a centralized 1st line support team, providing support to Investment Banking and Corporate Banking in EMEA, Capital Markets and MUFG Securities both in London and in Amsterdam.

MAIN PURPOSE OF THE ROLE

This individual will be responsible for conducting Quality Assurance (QA) assessments across new on-boarding, Periodic Reviews and Event Driven Reviews – including KYC and Regulatory Classifications. The Client On-Boarding Team covers a highly varied portfolio of Circa. 6,000 entities – ranging from simple listed customers to much more complex structures, entities and product offerings. As an associate within the QA function, this individual will need a full understanding of all customer types and the global QA toolkit – identifying and escalating risks appropriately.

KEY RESPONSIBILITIES

• Performing QA reviews of KYC activity conducted across MUFG’s Banking arm and securities business.
• Analyse observations/findings, perform de-briefing sessions to provide feedback and ensure enhancements in performance of Client Management Services function.
• Deliver an effective independent and retrospective review of processes to ensure thorough & effective Customer Due Diligence.
• Provide support and guidance to more junior members of the QA team.
• Develop an effective suite of Management Information reports for key stakeholders.
• Ensuring that the results of the QA reviews are communicated to the appropriate parties, tracked and addressed in a timely manner.
• Escalating errors and exceptions identified during QA reviews.
• Assist with the establishment of appropriate QA management routines.
• Monitoring regulatory developments that may impact the 1st Line of Defense QA function.

WORK EXPERIENCE

At least 5 years’ experience in Anti Money Laundering, fraud and bribery or Financial Crime roles. Experience with Investment Banking & the On-Boarding of Corporate entities. Preferred: Prior experience within Quality Assurance, Financial Crime Audit or equivalent roles.

SKILLS AND EXPERIENCE

• Awareness of UK & European Anti-Money Laundering regulations.
• Knowledge of various corporate structures.
• Able to communicate effectively to key stakeholders at all levels.
• Attention to detail is essential.
• Ability to effectively utilize Microsoft Office (particularly Word & Excel).

PERSONAL REQUIREMENTS

• Results driven, with a strong sense of accountability.
• A proactive, motivated approach.
• Strong decision-making skills and sound judgement.
• Excellent interpersonal skills.
• Ability to manage large workloads and tight deadlines.

We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued and respected.