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For Companies At a Glance
- Tasks: Manage relationships and drive growth in the Higher Education sector.
- Company: OneAdvanced is a leading UK business software provider with over 20,000 global customers.
- Benefits: Enjoy 25 days annual leave, performance bonuses, and wellbeing support.
- Why this job: Join a supportive team focused on personal growth and making a difference.
- Qualifications: Experience in account management or sales support, preferably in software or education.
- Other info: Opportunities for professional development and community involvement through volunteering.
The predicted salary is between 28800 - 43200 £ per year.
As a key member of our Higher Education team, the HE Account Manager will work closely with the Account Director to drive growth and success within the Higher Education sector. This role is designed to be developmental, with the Account Director providing structured support in learning our portfolio of products, understanding the HE sector, and building core account management skills. Success in this role relies on strong collaboration, ensuring targets are met through a shared effort in account development, opportunity management, and revenue achievement.
What You Will Do
- Manage relationships across a complex portfolio
- Manage the sales cycle from initial opportunity to close
- Generate and close opportunities within the existing customer base
- Provide accurate sales forecasts for monthly and yearly planning
- Develop and maintain account plans to achieve sales targets
Key Responsibilities
- Account Support & Growth: Collaborate with the Account Director to manage HE accounts, ensuring customer satisfaction and growth.
- Contract & Revenue Management: Support contract processes, ensure renewals, and oversee revenue metrics like NRR and ARR.
- Account Planning & Review: Conduct regular reviews, monitor feedback, and maintain account plans aligned with strategic goals.
- Internal Collaboration & Communication: Liaise with internal teams to ensure smooth operations and continuous improvement.
- Professional Development & Learning: Develop expertise in products, market trends, and the HE sector through training and self-learning.
Key Success Metrics
- Achievement of revenue and growth targets
- Effective management of contracts and revenue retention
- Actionable account plans supporting long-term relationships
- Strong collaboration and communication
- Progression in learning and professional development
What You Will Have
Ideal Candidate Profile: Experience in account management, customer success, or sales support, preferably in software or HE. Strong organizational skills, proactive attitude, and passion for learning about the HE sector and software solutions for education.
What We Do For You
- Wellbeing Focused: Our people are our greatest assets, and we prioritize their wellbeing. 25 days annual leave plus public holidays and optional extra days. Employee Assistance Programme with 24/7 support. Endometriosis Friendly Employer commitment.
- Personal Growth: We support your personal and professional development through various programs and performance bonuses. Development Programmes for future managers and leaders. Performance bonus scheme.
- Financial Wellbeing: We offer pension schemes, income protection insurance, and discounted parking. 5% matched pension contributions. Income protection support. Discounted parking via QPark.
- Recognition: Our platform provides real-time feedback and recognition.
- Making a Difference: Opportunities to contribute to causes you care about through fundraising, volunteering, and donations. MatchIt! fundraising program. Volunteering leave scheme. Pennies from Heaven donation scheme.
Who We Are
OneAdvanced is one of the UK's largest providers of business software, supporting over 20,000 global customers with diverse services across critical sectors. We invest in our people, fostering a diverse, inclusive, and engaging environment that empowers growth and talent development.
Account Manager - Education employer: OneAdvanced
Contact Detail:
OneAdvanced Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Education
✨Tip Number 1
Familiarise yourself with the Higher Education sector by researching current trends and challenges. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals already working in account management within the education sector. Attend relevant events or join online forums to build connections that could provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts or driven growth in previous roles. Highlighting your achievements will showcase your capability and fit for the role.
✨Tip Number 4
Demonstrate your proactive attitude by outlining how you plan to develop your skills further in account management and the HE sector. Showing a commitment to personal growth aligns well with our values at StudySmarter.
We think you need these skills to ace Account Manager - Education
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, customer success, or sales support, particularly within the education sector. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Higher Education sector and your proactive attitude. Mention specific examples of how you've successfully managed accounts or driven growth in previous roles.
Showcase Collaboration Skills: In your application, emphasise your ability to work collaboratively with teams. Provide examples of past experiences where you successfully collaborated to achieve targets or improve processes.
Highlight Professional Development: Mention any relevant training or self-learning initiatives you've undertaken related to account management or the Higher Education sector. This shows your commitment to personal growth and staying updated on market trends.
How to prepare for a job interview at OneAdvanced
✨Understand the Higher Education Sector
Familiarise yourself with the current trends and challenges in the Higher Education sector. This knowledge will help you demonstrate your interest and understanding during the interview, showing that you're not just looking for any job, but are genuinely invested in this field.
✨Showcase Your Account Management Skills
Prepare examples from your past experiences that highlight your account management abilities. Discuss how you've successfully managed relationships, driven growth, and achieved sales targets, as these are key aspects of the role.
✨Emphasise Collaboration and Communication
Since the role involves working closely with an Account Director and internal teams, be ready to discuss your collaborative experiences. Share specific instances where effective communication led to successful outcomes, demonstrating your ability to work well in a team.
✨Prepare Questions About Professional Development
Express your eagerness to learn and grow by preparing thoughtful questions about the training and development opportunities available. This shows that you are proactive about your career and interested in long-term success within the company.
