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- Tasks: Lead a dynamic team to enhance guest experiences and ensure safety compliance.
- Company: Join a vibrant holiday park in Berwick-upon-Tweed, known for its fun and family-friendly atmosphere.
- Benefits: Enjoy a competitive salary, annual bonus, on-site accommodation, and great career progression.
- Why this job: Be part of an energetic team, develop your leadership skills, and make a real impact on guest satisfaction.
- Qualifications: Experience in leisure management or hospitality, with strong customer service and problem-solving skills.
- Other info: Flexible hours with training and support provided to help you grow.
The predicted salary is between 25000 - 29000 £ per year.
A rare and exciting opportunity is now available for an Activities & Leisure Manager for a fantastic holiday park in Berwick-upon-Tweed! If you are working in swimming pool management, leisure or activities and have a passion for developing customer experience, this is an opportunity not to miss!
In this role, you will be at the heart of an energetic Activities & Leisure team, leading with clear direction and plenty of motivation. You will be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Plus, you will make sure everything stays safe, compliant, and on point with company policies.
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Proven experience in roles such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality. Exceptional customer service and problem-solving abilities. Experience in budgeting and financial management. Flexibility to work evenings, weekends, and holidays. On-site accommodation is available if required. This company offers fantastic career progression opportunities, with comprehensive training and ongoing support.
Night Manager (Contract) employer: 4Leisure Recruitment Ltd
Contact Detail:
4Leisure Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager (Contract)
✨Tip Number 1
Familiarise yourself with the specific activities and leisure offerings at the holiday park. Understanding what makes their guest experience unique will help you demonstrate your passion for customer service during any interviews.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully motivated and developed a team in previous roles. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Tip Number 3
Research the latest trends in leisure management and customer service within the hospitality industry. Being knowledgeable about current best practices can set you apart as a candidate who is proactive and forward-thinking.
✨Tip Number 4
Network with professionals in the leisure and hospitality sectors, especially those who have experience in similar roles. They can provide valuable insights and may even refer you to opportunities within their networks.
We think you need these skills to ace Night Manager (Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leisure management, customer service, and team leadership. Use specific examples that demonstrate your ability to motivate a team and enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the holiday park industry. Mention your experience in swimming pool management or similar roles, and explain how you can contribute to the team's success.
Highlight Compliance Knowledge: Emphasise your understanding of health and safety regulations and company policies in your application. This is crucial for the Night Manager role, so provide examples of how you've ensured compliance in previous positions.
Showcase Leadership Skills: In your application, detail your experience in leading teams and managing performance. Discuss how you've provided feedback, coaching, and training to team members, as this will be key in the Activities & Leisure Manager position.
How to prepare for a job interview at 4Leisure Recruitment Ltd
✨Show Your Leadership Skills
As a Night Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, tackled challenges, and supported team development.
✨Highlight Customer Service Experience
This role places a strong emphasis on guest satisfaction. Be ready to discuss specific instances where you've gone above and beyond to ensure a positive customer experience, and how you handled any complaints or issues.
✨Discuss Compliance Knowledge
Understanding health and safety regulations is crucial for this position. Brush up on relevant compliance standards and be prepared to talk about how you've ensured safety in previous roles, especially in leisure or hospitality settings.
✨Prepare for Performance Management Questions
Since performance management is a key part of the job, think about how you've monitored and improved team performance in the past. Be ready to share your approach to providing feedback and conducting performance reviews.
