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- Tasks: Lead a dynamic team to enhance guest experiences and ensure safety compliance.
- Company: Join a vibrant holiday park in Berwick-upon-Tweed, known for its fun and family-friendly atmosphere.
- Benefits: Enjoy a competitive salary, annual bonus, and on-site accommodation options.
- Why this job: Be part of a passionate team, develop your leadership skills, and make a real impact on guest satisfaction.
- Qualifications: Experience in leisure management or hospitality is essential; training will be provided.
- Other info: Flexible hours with opportunities for career progression and personal development.
The predicted salary is between 25000 - 29000 £ per year.
A rare and exciting opportunity is now available for an Activities & Leisure Manager for a fantastic holiday park in Berwick-upon-Tweed!
If you are working in swimming pool management, leisure or activities and have a passion for developing customer experience, this is an opportunity not to miss!
In this role, you will be at the heart of an energetic Activities & Leisure team, leading with clear direction and plenty of motivation. You will be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Plus, you will make sure everything stays safe, compliant, and on point with company policies.
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Proven experience in roles such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality. Exceptional customer service and problem-solving abilities. Experience in budgeting and financial management. Flexibility to work evenings, weekends, and holidays.
On-site accommodation is available if required. This company offers fantastic career progression opportunities, with comprehensive training and ongoing support.
Night Manager (Live in Accommodation) employer: 4Leisure Recruitment Ltd
Contact Detail:
4Leisure Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager (Live in Accommodation)
✨Tip Number 1
Familiarise yourself with the specific activities and leisure offerings at the holiday park. Understanding what makes their guest experience unique will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Network with current or former employees of the holiday park. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare examples of how you've successfully led a team in previous roles. Highlighting your leadership skills and ability to motivate others will be crucial in showcasing your fit for the Activities & Leisure Manager position.
✨Tip Number 4
Research the latest trends in leisure management and customer service. Being knowledgeable about industry standards and innovations will show your commitment to enhancing guest experiences and staying ahead in the field.
We think you need these skills to ace Night Manager (Live in Accommodation)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in activities and leisure management, particularly any roles related to swimming pool management or customer service. Use specific examples to demonstrate your leadership skills and ability to enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your previous experiences align with the responsibilities outlined in the job description, such as team leadership and performance management.
Highlight Compliance Knowledge: Since compliance and safety are crucial for this position, emphasise any experience you have with health and safety regulations. Provide examples of how you've ensured compliance in past roles.
Showcase Problem-Solving Skills: In your application, include specific instances where you've successfully resolved guest concerns or improved service quality. This will demonstrate your exceptional customer service abilities and problem-solving skills, which are key for this role.
How to prepare for a job interview at 4Leisure Recruitment Ltd
✨Show Your Leadership Skills
As a Night Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, tackled challenges, and supported team development.
✨Highlight Customer Service Experience
This role places a strong emphasis on guest satisfaction. Be ready to discuss specific instances where you've gone above and beyond to ensure a positive customer experience, and how you handled any complaints or issues.
✨Discuss Compliance Knowledge
Understanding health and safety regulations is crucial for this position. Brush up on relevant compliance standards and be prepared to talk about how you've ensured safety in previous roles, especially in leisure or hospitality settings.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you've had to make quick decisions under pressure, particularly in a leisure or activities context.
