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For Companies At a Glance
- Tasks: Support and maintain core banking applications, resolving user issues and ensuring smooth operations.
- Company: Join a globally recognised bank serving over 10 million customers with top-notch financial services.
- Benefits: Enjoy a hybrid work model with 3 days in the office and 2 days remote.
- Why this job: Be part of a dynamic team in a reputable bank, making a real impact on users' banking experience.
- Qualifications: Must have a university degree in Computer Sciences or a related field; Flexcube experience is essential.
- Other info: Familiarity with Oracle FLEXCUBE and Linux system administration is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over 10 million active customers in over 700 business locations. Due to business requirements, we are now looking to acquire the services of an experienced Deputy Head, Corporate Banking.
Please note that this is a hybrid role with 3 days in the office and 2 days working from home.
Key Responsibilities:- Perform functional support duties and provide technical assistance to users on a range of core banking products, online banking products and other critical business applications.
- Carry out day to day support, maintenance/upgrade and administration on all the bank’s application systems and interfaces.
- Resolve any application issues that do not involve coding.
- Investigate and resolve banking products end-user and system issues.
- Maintain existing and develop new Business Objects reports as per business requirements.
- Provide Flexcube and Flexcube Direct Banking functional support to users on how they interface with the bank's application systems.
- Escalate issues to CTO & Deputy Chief Technology Officer where appropriate. Ensure support calls are logged, updated and followed through to resolution.
- Familiarity with source code and change management.
- Provide support for, and perform, monitor, the daily End-of-Day batch processing operation for Flexcube.
- University degree educated. Computer Sciences or other related discipline is a must.
- Oracle FLEXCUBE
- WS02 API platform
- Oracle PL/SQL
- Linux system administration
- Microsoft Windows 10, 2012, 2016, 2019 support & administration
Flexcube & core banking applications Support Analyst employer: JobFlurry
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexcube & core banking applications Support Analyst
✨Tip Number 1
Familiarise yourself with Oracle FLEXCUBE and its functionalities. Understanding the core features and common issues users face will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the banking and IT application support sectors. Attend industry events or join online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Brush up on your problem-solving skills, especially in relation to banking applications. Be prepared to discuss specific scenarios where you've successfully resolved technical issues without coding.
✨Tip Number 4
Stay updated on the latest trends in banking technology and application support. Showing that you're knowledgeable about current developments can set you apart from other candidates.
We think you need these skills to ace Flexcube & core banking applications Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Flexcube and core banking applications. Include specific examples of your previous roles where you provided application support or resolved technical issues.
Craft a Strong Cover Letter: In your cover letter, emphasise your understanding of the banking industry and your ability to provide functional support. Mention any relevant projects or achievements that demonstrate your skills in application maintenance and user assistance.
Highlight Technical Skills: Clearly list your technical skills related to Oracle FLEXCUBE, PL/SQL, and Linux system administration. This will show that you have the necessary expertise to handle the responsibilities outlined in the job description.
Showcase Problem-Solving Abilities: Provide examples in your application of how you've successfully resolved application issues in the past. This could include specific challenges you faced and the steps you took to overcome them, demonstrating your analytical and troubleshooting skills.
How to prepare for a job interview at JobFlurry
✨Showcase Your Flexcube Knowledge
Make sure to highlight your experience with Oracle FLEXCUBE during the interview. Be prepared to discuss specific instances where you've provided support or resolved issues related to this application, as it’s essential for the role.
✨Demonstrate Problem-Solving Skills
Since the job involves resolving application issues, be ready to share examples of how you've tackled similar challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Familiarise Yourself with Core Banking Products
Research the bank's core banking products and services before the interview. Understanding their offerings will help you answer questions more confidently and show your genuine interest in the role.
✨Prepare for Technical Questions
Expect technical questions related to Oracle PL/SQL, Linux system administration, and other relevant technologies. Brush up on these skills and be ready to discuss how you've applied them in previous roles.
