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- Tasks: Support Sales and Marketing teams, manage bookings, and enhance visitor experiences.
- Company: Join a dynamic team focused on building strong global business relationships.
- Benefits: Enjoy a collaborative work environment with opportunities for personal growth.
- Why this job: Be part of a vibrant culture that values teamwork and customer satisfaction.
- Qualifications: Customer service experience, excellent communication skills, and proficiency in Microsoft Office required.
- Other info: This is a full-time, onsite role in Ramsgate, working Monday to Friday.
The predicted salary is between 28800 - 43200 £ per year.
We have an opportunity for a professional, team-oriented individual to join our busy Sales and Marketing department in the role of Sales and Marketing Administrator. Reporting to the Office Manager, mainly based in our Reception area, this role will be responsible for supporting the Marketing and Internal Sales teams to maintain strong business relationships with our global colleagues, local & global visitors, regional account customers and end user customers.
Skills And Experience
- Experience working in a customer service environment.
- Experience of event planning.
- Excellent communication skills, both verbal and written.
- Exceptional organisational skills.
- Ability to work independently and in a group/team setting.
- Experience of cross functional working.
- Strong attention to detail.
- A positive 'can do' attitude.
- Proficient in Microsoft Office.
Key Responsibilities and tasks will include:
- Manage Academy bookings and facilitate internal Academy courses.
- Supporting the Director of Education EMEA with Academy and Education administration.
- Manage the visitor experience both local and global.
- Arrange travel for employees and visitors.
- Listen, identify and understand the customers' needs whilst communicating in a professional manner to provide a knowledgeable, accurate and concise information service.
- Work collaboratively with all areas of the Company to ensure we achieve the best service levels for our customers.
- Engage excellent problem-solving techniques by identifying the root cause through to resolution, to maximise customer satisfaction within the boundaries of business procedures.
- Ensure ownership of key areas of responsibility, to meet the business objectives.
- Understand and exceed customer expectations.
- Seek to reduce waste and improve processes wherever possible.
- Understand how you contribute to the on-going success of the Company and maintain confidentiality of business information.
- Carry out all reasonable tasks as requested by a manager.
Hours: 40 hours per week, Monday to Friday 8:00am - 5:00pm
Location: Sterling House, Clipper Close, Ramsgate, CT11 5GG
This is an onsite position.
Sales and Marketing Administrator employer: Wahl Clipper Corporation
Contact Detail:
Wahl Clipper Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Marketing Administrator
✨Tip Number 1
Familiarise yourself with our company culture and values. Understanding what we stand for at StudySmarter will help you align your responses during interviews and show that you're a great fit for our team.
✨Tip Number 2
Network with current employees or alumni who have worked in similar roles. They can provide insights into the day-to-day responsibilities and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your event planning skills. Since this role involves managing Academy bookings and facilitating courses, showcasing any relevant experience or ideas for improving these processes can set you apart from other candidates.
✨Tip Number 4
Demonstrate your problem-solving abilities. Be ready to discuss specific examples where you've identified issues and implemented solutions, as this is crucial for maximising customer satisfaction in our Sales and Marketing department.
We think you need these skills to ace Sales and Marketing Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, event planning, and teamwork. Use specific examples that demonstrate your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and positive attitude. Mention how your previous experiences align with the responsibilities of the Sales and Marketing Administrator role.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office and any experience you have with cross-functional working. This will show that you are well-equipped for the tasks outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wahl Clipper Corporation
✨Showcase Your Customer Service Experience
Make sure to highlight your previous experience in customer service during the interview. Share specific examples of how you've successfully handled customer inquiries or resolved issues, as this role heavily relies on maintaining strong business relationships.
✨Demonstrate Your Organisational Skills
Since the position requires exceptional organisational skills, prepare to discuss how you manage multiple tasks and priorities. You could mention any tools or methods you use to stay organised, especially in a busy environment.
✨Prepare for Event Planning Questions
Given that event planning is part of the role, be ready to talk about any relevant experience you have. Discuss specific events you've planned, the challenges you faced, and how you overcame them to ensure a successful outcome.
✨Exhibit a Positive 'Can Do' Attitude
Throughout the interview, maintain a positive attitude and express your willingness to take on challenges. This role values a proactive approach, so share instances where your positive mindset helped you achieve results or improve processes.
