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- Tasks: Assist with trailer rentals, manage vehicle check-ins, and ensure top-notch customer service.
- Company: Join TIP, a certified Great Place to Work and leader in transportation solutions across Europe.
- Benefits: Enjoy 33 days of holiday, private healthcare, a solid pension plan, and seasonal rewards.
- Why this job: Be part of a supportive culture that values your contributions and offers career growth.
- Qualifications: Good telephone manner, computer literacy, and sound administrative skills are essential.
- Other info: Earn up to £29,764 per annum plus bonuses in a full-time, permanent role.
The predicted salary is between 25000 - 30000 £ per year.
Operations Assistant
Location: Knottingley
Employment Type: Full-Time, Permanent
Working Hours: Monday to Friday
Salary: up to £29,764 per annum plus bonus
At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe. We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart:
- Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year!
- £1,000 Referral Scheme: Know a top-notch technician who’d thrive here?
- Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family.
- Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind.
- Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do.
Responsibilities:
- Adhere to company policy and procedures relating to the rental of trailers.
- Vehicle check-in and check-out, managing parking locations on our computer system.
- Ensure the customer’s servicing requirements are met for both short term & long-term trailer fleets, including system documentation updates.
- Liaise with vendors and TIP branches to organise servicing of trailer fleet and validate service sheets.
- Process rebills raised by TIP and obtain order numbers for damage or repairs.
- Handle new account enquiries for rental and 3rd party customers.
- Ensure sitting fleet is tagged and comments are entered correctly.
- Liaise with the DVSA to arrange MOT bookings and administer through to rebill.
- Provide world class customer service in line with TIP company values.
- Good telephone manner.
- Computer literate with sound administrative skills.
Experience firsthand why TIP is a market leader and why we’re Great Place to Work Certified!
Assistant Team Administrator employer: TIP Group
Contact Detail:
TIP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Team Administrator
✨Tip Number 1
Familiarise yourself with the transportation and logistics industry, especially focusing on trailer rental operations. Understanding the key players and current trends will help you speak confidently during interviews.
✨Tip Number 2
Highlight your customer service skills in conversations or networking events. Since the role emphasises providing world-class customer service, sharing specific examples of how you've excelled in this area can set you apart.
✨Tip Number 3
Connect with current or former employees of TIP on LinkedIn. They can provide insights into the company culture and the specifics of the Assistant Team Administrator role, which can be invaluable during your application process.
✨Tip Number 4
Prepare for potential interview questions by practising responses related to administrative tasks and liaising with vendors. Being able to demonstrate your organisational skills and attention to detail will be crucial.
We think you need these skills to ace Assistant Team Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Assistant Team Administrator role. Focus on your administrative skills, customer service experience, and any familiarity with logistics or transportation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of TIP that attract you, such as their commitment to employee well-being and their Great Place to Work certification.
Highlight Relevant Skills: In your application, emphasise your computer literacy and administrative skills. Provide examples of how you've successfully managed similar tasks in previous roles, especially those related to customer service and documentation.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at TIP Group
✨Research the Company
Before your interview, take some time to learn about TIP and its operations. Understand their values, services, and what makes them a Great Place to Work Certified company. This knowledge will help you tailor your answers and show genuine interest.
✨Demonstrate Your Administrative Skills
As an Assistant Team Administrator, you'll need strong administrative skills. Be prepared to discuss your experience with managing documentation, handling customer inquiries, and using computer systems. Provide specific examples of how you've successfully managed similar tasks in the past.
✨Showcase Your Customer Service Abilities
TIP values world-class customer service, so be ready to share examples of how you've provided excellent service in previous roles. Highlight your communication skills and ability to handle difficult situations with professionalism and empathy.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your enthusiasm for the role and helps you assess if the company is the right fit for you. Ask about team dynamics, growth opportunities, or how success is measured in the role of Assistant Team Administrator.
