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For Companies At a Glance
- Tasks: Be the go-to tech advisor for customers, guiding them through onboarding and optimisation.
- Company: Join a leading network security and analytics vendor making waves in the industry.
- Benefits: Enjoy remote work flexibility and clear career progression opportunities.
- Why this job: Make a real impact by helping clients achieve their security goals while building strong relationships.
- Qualifications: Strong background in IT infrastructure, cybersecurity, or enterprise software is essential.
- Other info: This role offers a chance to advocate for customer needs within a dynamic team.
The predicted salary is between 36000 - 60000 £ per year.
Intaso have partnered with a leading network security and analytics vendor who is seeking a Technical Account Manager to serve as the primary technical advisor for a portfolio of customers. This role is pivotal in driving product adoption, customer satisfaction, and long-term retention. The ideal candidate will combine technical expertise with strong relationship-building skills to guide customers through onboarding, implementation, and ongoing optimization as well as identifying new opportunities. You will act as a trusted partner, helping clients align the platform’s capabilities with their security goals, while also advocating internally for customer needs.
- Act as the technical liaison for enterprise customers, managing onboarding, configuration, and adoption.
- Collaborate with the account management team to identify new upsell and cross-sell opportunities.
- Strong background in IT infrastructure, cybersecurity, or enterprise software.
Clear career progression.
Technical Account Manager- Remote employer: Intaso
Contact Detail:
Intaso Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager- Remote
✨Tip Number 1
Familiarise yourself with the latest trends in network security and analytics. Being well-versed in current technologies and solutions will not only boost your confidence but also demonstrate your commitment to the field during discussions with potential employers.
✨Tip Number 2
Network with professionals in the cybersecurity and IT infrastructure sectors. Attend industry events, webinars, or online forums to connect with others in the field. This can lead to valuable insights and potentially even referrals for job openings.
✨Tip Number 3
Prepare to showcase your relationship-building skills. Think of examples from your past experiences where you successfully managed client relationships or resolved technical issues. Being able to articulate these stories will help you stand out as a candidate who can effectively engage with customers.
✨Tip Number 4
Research the company’s products and services thoroughly. Understanding their offerings will allow you to speak knowledgeably about how you can help clients optimise their use of the platform, which is crucial for a Technical Account Manager role.
We think you need these skills to ace Technical Account Manager- Remote
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Account Manager. Familiarise yourself with the key skills required, such as technical expertise in IT infrastructure and cybersecurity, as well as relationship-building abilities.
Tailor Your CV: Customise your CV to highlight relevant experience in technical account management, IT infrastructure, and cybersecurity. Use specific examples that demonstrate your ability to drive product adoption and customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Emphasise your technical skills and how they align with the needs of enterprise customers. Mention any previous successes in onboarding or optimising customer experiences.
Highlight Soft Skills: In addition to technical skills, emphasise your soft skills such as communication, problem-solving, and relationship management. These are crucial for acting as a trusted partner to clients and collaborating with account management teams.
How to prepare for a job interview at Intaso
✨Showcase Your Technical Expertise
As a Technical Account Manager, you'll need to demonstrate your understanding of IT infrastructure and cybersecurity. Be prepared to discuss specific technologies you've worked with and how they relate to the role.
✨Emphasise Relationship-Building Skills
This role is all about building trust with clients. Share examples from your past experiences where you successfully managed client relationships and how you helped them achieve their goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot issues or optimise a client's use of a product, and be ready to explain your thought process.
✨Research the Company and Its Products
Familiarise yourself with the company's offerings and how they fit into the market. This will not only help you answer questions but also allow you to ask insightful questions about their products during the interview.
