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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch service and achieve sales targets.
- Company: Join Nike, a global leader in sports and fashion.
- Benefits: Enjoy competitive pay, bonuses, discounts, and a supportive team culture.
- Why this job: Be part of an exciting brand, shaping consumer experiences and driving sales.
- Qualifications: Retail experience and strong communication skills are essential.
- Other info: This role does not offer relocation support.
The predicted salary is between 28800 - 43200 £ per year.
Nike Birmingham Resorts World (Solihull) is looking for a full-time Retail Lead to join our team and provide world-class service to the consumer.
What you bring:
- As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience.
- You will coordinate, coach, and motivate employees while maintaining an excellent work atmosphere.
- You will support the management of daily business operations to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns.
- You will identify and solve problems in partnership with store leadership and be a brand ambassador for NIKE’s initiatives.
- Additionally, you will ensure the store complies with all NIKE standards and guidelines.
- Our leads specialise in one business area but will support cross-functionally:
- Commercial: Support a team that manages product receiving, inventory accuracy, visual presentation standards, and timely initiative launches.
- Athlete Experience: Ensure the team delivers the highest quality athlete experience.
- Consumer Experience: Lead by example to deliver exceptional sales floor service and bring the consumer journey to life.
What you get:
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance-based bonus.
- A supportive team that values Diversity, Equity & Inclusion.
- A career at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to wear with your teammates on the sales floor.
Qualifications:
- Retail and/or customer service experience required.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
Apply now online. We are waiting for you.
Note: Relocation support is not provided for this role.
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Lead - Birmingham Resorts World Solihull
✨Tip Number 1
Familiarise yourself with Nike's brand values and culture. Understanding what makes Nike unique will help you align your approach during interviews and demonstrate that you're a perfect fit for their team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you motivated your peers or improved team performance, as this is crucial for the Retail Lead role.
✨Tip Number 3
Research the latest trends in retail and consumer experience, especially within the sports and fashion industry. Being knowledgeable about current market dynamics will allow you to engage in insightful conversations during your interview.
✨Tip Number 4
Prepare to discuss how you would handle specific challenges in a retail environment. Think about scenarios related to sales targets, customer service, and team dynamics, and be ready to share your problem-solving strategies.
We think you need these skills to ace Retail Lead - Birmingham Resorts World Solihull
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Retail Lead position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant retail and customer service experience. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to lead a team and drive sales.
Write a Strong Cover Letter: In your cover letter, express your passion for the Nike brand and your commitment to delivering exceptional consumer experiences. Highlight your leadership skills and provide examples of how you've motivated teams in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Nike
✨Know the Brand Inside Out
Before your interview, make sure you research Nike's history, values, and current initiatives. Being able to discuss how you align with their brand ethos will show your passion and commitment.
✨Demonstrate Leadership Skills
As a Retail Lead, you'll be expected to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts, showcasing your leadership style.
✨Showcase Your Customer Service Expertise
Be ready to discuss specific instances where you've provided exceptional customer service. Highlight your problem-solving skills and how you ensure a positive experience for consumers.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the company. Ask about team dynamics, store goals, or how they measure success in this position to demonstrate your engagement.
