Retail Lead - Birmingham Resorts World Solihull

Nike Birmingham Resorts World (Solihull) is looking for a full-time Retail Lead to join our team and provide world-class service to the consumer: What you bring: Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience. You will coordinate, coach, and motivate employees while maintaining an excellent work atmosphere. You will support the management of daily business operations to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with store leadership and be a brand ambassador for NIKE’s initiatives. Additionally, you will ensure the store complies with all NIKE standards and guidelines. Our leads specialize in one business area but will support cross-functionally: Commercial: Support a team that manages product receiving, inventory accuracy, visual presentation standards, and timely initiative launches. Athlete Experience: Ensure the team delivers the highest quality athlete experience. Consumer Experience: Lead by example to deliver exceptional sales floor service and bring the consumer journey to life. What you get: One of the best compensation and benefits packages in the industry Opportunity for monthly performance-based bonus A supportive team that values Diversity, Equity & Inclusion A career at the forefront of the sports and fashion industry Generous online and in-store employee discounts and a brand-new NIKE outfit for you to wear with your teammates on the sales floor Qualifications: Retail and/or customer service experience required Ability to manage a small team of peers Effective communicator, brand ambassador, and collaborative teammate Demonstrated ability to apply product sales techniques Apply now online We are waiting for you Note: Relocation support is not provided for this role. #J-18808-Ljbffr