Pre-Sale Experience Coordinator

Join to apply for the Pre-Sale Experience Coordinator role at Sotheby’s
About Sotheby’s: Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. Sotheby’s promotes access to and ownership of exceptional art and luxury objects through auctions and buy-now channels including private sales, e-commerce and retail. Our trusted global marketplace is supported by an industry-leading technology platform and a network of specialists spanning 40 countries and 70 categories which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Design, as well as collectible cars and real estate. Sotheby’s believes in the transformative power of art and culture and is committed to making our industries more inclusive, sustainable and collaborative.
THE ROLE
Sotheby’s is looking for an experienced Pre-Sale Experience Coordinator to own the administration of sales in accordance with company policies and best practices while delivering high-quality client service. This dynamic role is ideal for a candidate who thrives in a fast-paced environment, enjoys multi-tasking and organizational tasks whilst coordinating all key processes leading up to the sales. The role holder will support sales across departments.
Responsibilities
Working with other business areas to respond to client enquiries, resolve client issues and execute client transactions to ensure the highest level of client satisfaction
Liaising with clients and managing their property throughout the sale cycle
Communicating with clients, shipping coordinators and Sotheby’s Regional Offices to facilitate inbound shipments, obtain export licenses and arrange customs clearance in line with sale deadlines
Managing consignment terms and issuing contracts in preparation for live, online sales and private sales
Working closely with the Legal department and Business Manager/Director on sale agreements with complex, highly managed terms
Acting as a liaison between the Specialist department and support departments such as Legal, Compliance, Risk, Tax, Payments and Post Sales
Coordinating travelling exhibitions in partnership with the Departments, Pre-Sale Shipping team and Business Managers/Directors
Working with Specialists, Compliance and Shipping to track all outstanding compliance issues and ensure they are resolved according to catalogue and sale deadlines
Collaborating with Business Manager/Director with regards to guarantees and irrevocable bids, making sure all due diligence requirements are met
Arranging for the property to be authenticated, where necessary, in line with the various committee deadlines
Working with Regional Offices to coordinate the movement of property via London for other sale locations (export for sale and return shipments)
Coordinating extended