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- Tasks: Join us as an AV Technician, setting up and delivering amazing events across top UK venues.
- Company: Be part of a global company that values innovation and community engagement.
- Benefits: Enjoy private healthcare, enhanced family leave, and a generous employee referral scheme.
- Why this job: Work with cutting-edge technology in a dynamic environment while building strong client relationships.
- Qualifications: Experience in service or hospitality is preferred; AV knowledge is a plus.
- Other info: We promote diversity and inclusion, ensuring a supportive workplace for all.
The predicted salary is between 22000 - 28000 £ per year.
£26,000 to £28,000 (dependent on experience)
Company Benefits for an AV Technician:
- Private Healthcare with no excess payments for the employee
- Employee supported volunteering
- Enhanced family leave provisions
- Perkbox and Employee Assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Clearly defined career path with support
- Access to state-of-the-art technology
- Global presence and opportunities worldwide
- Long Service Programme
Your area of responsibility as an AV Technician:
- Working in some of the best venues and hotels in the UK, you will play an integral role in planning and preparing events, responsible for delivery and setup from small meetings to large-scale productions.
- Equipment Operation:
- Assist in cleaning, testing, maintaining, prepping, and repairing equipment prior to events
- Drive results by ensuring flawless event execution through accurate setup, operation, and breakdown of AV equipment
- Troubleshoot technical issues promptly
- Comply with all security and safety measures, adhere to health and safety regulations, and wear PPE
- Report health and safety issues to the onsite HSE or Project Manager
- Work as part of a team on larger projects when required
- Strive to exceed internal and external customer expectations
- Maintain positive client relationships through effective communication
- Meet with guests onsite to ensure needs are met and equipment functions properly
- Monitor events and check in on customers throughout
- Foster good relationships with hotels, venues, and clients
- Understand technical aspects and demonstrate basic troubleshooting skills
- Handle equipment challenges professionally and timely
- Follow company procedures and complete paperwork accurately
- Use equipment sheets for setup and strike, coordinate with staff and vendors
- Utilize up-selling techniques to increase revenue
- Assist clients with invoicing
What you bring:
- Experience in service and hospitality preferred
- Experience in AV or live events preferred
- Experience with AV equipment or in an educational setting beneficial
Our promise to you:
We are committed to creating diverse, inclusive workplaces that reflect our communities, fostering innovation, collaboration, and excellence, and strengthening our connection with customers.
Contact Detail:
Production Futures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Technician
✨Tip Number 1
Familiarise yourself with the latest AV technology and equipment. Being knowledgeable about the tools you'll be using can set you apart from other candidates and show your passion for the role.
✨Tip Number 2
Network with professionals in the AV and events industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Demonstrate your customer service skills during interviews. Since maintaining positive client relationships is crucial, share examples of how you've successfully managed client expectations in past roles.
✨Tip Number 4
Prepare to discuss your troubleshooting experiences. Be ready to explain how you've handled technical issues in the past, as this will highlight your problem-solving abilities and readiness for the role.
We think you need these skills to ace AV Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in AV technology and live events. Include specific examples of past roles where you operated AV equipment or worked in service and hospitality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for AV technology and event management. Mention how your skills align with the responsibilities outlined in the job description, such as troubleshooting technical issues and maintaining positive client relationships.
Showcase Technical Skills: In your application, emphasise any technical skills you possess related to AV equipment. If you have experience with specific systems or troubleshooting techniques, be sure to mention these to demonstrate your capability.
Highlight Customer Service Experience: Since customer service is key in this role, include examples from your previous jobs where you exceeded customer expectations or maintained positive relationships. This will show your potential employer that you can handle client interactions effectively.
How to prepare for a job interview at Production Futures
✨Know Your AV Equipment
Familiarise yourself with the types of AV equipment commonly used in events. Be prepared to discuss your experience with specific tools and how you've handled technical issues in the past.
✨Showcase Your Customer Service Skills
Since maintaining positive client relationships is key, think of examples where you've gone above and beyond for a customer. Highlight your communication skills and ability to meet client needs.
✨Demonstrate Teamwork Experience
Be ready to talk about your experience working as part of a team, especially on larger projects. Share specific instances where collaboration led to successful event execution.
✨Understand Health and Safety Regulations
Brush up on health and safety protocols relevant to AV work. Be prepared to discuss how you ensure compliance and report any issues, showing that you prioritise safety in your role.
