At a Glance
- Tasks: Lead technical support and manage digital learning platforms like Moodle Workplace.
- Company: Join a not-for-profit dedicated to developing skilled workforces in the UK and beyond.
- Benefits: Enjoy flexible working, up to 28 days leave, and enhanced health benefits.
- Why this job: Make a real impact on healthcare compliance and patient safety while collaborating with diverse teams.
- Qualifications: Strong knowledge of Moodle Workplace and eLearning standards required.
- Other info: Hybrid working model with some office days; relocation may be necessary.
The predicted salary is between 33000 - 37500 £ per year.
Department: Learning Solutions
Location: Bristol office with Hybrid working
Pay Scale: £33,000 to £37,500 per annum
Contract: Permanent
Hours: Full Time (37.5 hours per week, 7.5 hours per day)
About The Workforce Development Trust
The Workforce Development Trust is a not-for-profit organisation supporting employers to develop skilled, sustainable, and efficient workforces in the UK and abroad. We operate through brands like Skills for Health, Skills for Justice, SFJ Awards, iCQ Awards, and People 1st International, delivering targeted skills interventions for frontline public services.
Job summary
The Senior LMS Administrator, a key member of the Learning Solutions department, is responsible for technical support, implementation, and optimization of the Trust’s digital learning platforms. This includes acting as the technical lead, supporting platform enhancements, and managing complex client implementations and migrations. The role supervises the LMS Administrator, acts as an escalation point, and collaborates with internal stakeholders and external clients to ensure successful eLearning solutions delivery.
Current Digital Learning Solutions include: Moodle Workplace (Skills for Health eLearning)
Impact on Business
This role directly influences service quality and client satisfaction, impacting how clients perceive and experience our digital learning offerings. These offerings improve healthcare compliance, enhancing patient safety and supporting our core mission.
Key Skills Needed
A technically skilled role requiring data literacy, stakeholder management, and project delivery capabilities.
Daily Work
No two days are alike; the role involves technical hands-on work, cross-team collaboration, and client interaction. It follows a hybrid model, combining remote work with in-office activities like workshops and planning sessions.
Key Responsibilities
- Technical Support & System Administration: Act as escalation point for technical issues. Support Moodle Workplace systems daily. Manage system integrations (SCORM, AICC, xAPI, etc.).
- Client Implementation & Project Management: Lead client onboarding, configuration, and migration projects. Analyze client requirements and recommend LMS configurations. Conduct discovery workshops, training, and meetings.
- Leadership & Supervision: Supervise and manage the LMS Administrator. Mentor and guide team members. Generate and analyze system reports. Monitor project delivery and flag risks early.
Experience Required
Strong knowledge of Moodle Workplace and/or Totara LMS, with a solid understanding of eLearning standards (SCORM, xAPI, AICC).
This role requires some days in the office. Please consider if you are willing to relocate before applying. Include your CV; cover letter optional but beneficial. Apply via our website. Only candidates with a valid right to work in the UK should apply. Only shortlisted candidates will be contacted. The closing date may be altered.
Additional Benefits
- Up to 28 days annual leave plus public holidays, with Christmas closure.
- Flexible working, including 50% remote work.
- Staggered start and finish times.
- Enhanced leave, health, and wellbeing benefits.
- Enhanced pension scheme with matching contributions up to 12%.
- Flexible benefits, cycle-to-work scheme, buy-annual-leave, development days, and more.
Equal Opportunity Statement
The Workforce Development Trust is an equal opportunity employer. We encourage applications from all backgrounds and abilities. Please inform us of any reasonable adjustments needed during the application process.
Additional Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job functions: Education, IT, Customer Service
Industries: Non-profit, Education, E-Learning
Senior Learning Management Systems Administrator employer: The Workforce Development Trust
Contact Detail:
The Workforce Development Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Learning Management Systems Administrator
✨Tip Number 1
Familiarise yourself with Moodle Workplace and Totara LMS, as these are crucial for the role. Consider taking online courses or certifications to deepen your understanding of these platforms, which will demonstrate your commitment and expertise during interviews.
✨Tip Number 2
Network with professionals in the eLearning and LMS fields. Join relevant LinkedIn groups or forums where you can engage with others who work in similar roles. This can provide insights into the industry and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with client implementations and project management. Think of specific examples where you've successfully managed projects or resolved technical issues, as these will be key talking points during your interview.
✨Tip Number 4
Research The Workforce Development Trust and its mission. Understanding their goals and values will help you align your answers during the interview and show that you're genuinely interested in contributing to their objectives.
We think you need these skills to ace Senior Learning Management Systems Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Learning Management Systems, particularly Moodle Workplace or Totara LMS. Emphasise your technical skills, project management experience, and any leadership roles you've held.
Craft a Compelling Cover Letter: Although a cover letter is optional, it can significantly enhance your application. Use it to explain why you're passionate about the role and how your skills align with the Trust's mission. Mention specific experiences that demonstrate your ability to manage complex client implementations.
Highlight Key Skills: In your application, clearly outline your data literacy, stakeholder management, and project delivery capabilities. These are crucial for the Senior LMS Administrator role and should be evident in both your CV and cover letter.
Follow Application Instructions: Ensure you apply through the Workforce Development Trust's website as specified. Double-check that you include all required documents and that your application is submitted before the closing date.
How to prepare for a job interview at The Workforce Development Trust
✨Showcase Your Technical Skills
As a Senior Learning Management Systems Administrator, you'll need to demonstrate your strong knowledge of Moodle Workplace and eLearning standards. Be prepared to discuss specific technical challenges you've faced and how you resolved them.
✨Highlight Project Management Experience
This role involves leading client onboarding and migration projects. Share examples of past projects where you successfully managed timelines, stakeholder expectations, and delivered results. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Collaboration and Leadership
Since you'll be supervising the LMS Administrator and collaborating with various teams, it's crucial to highlight your leadership and teamwork skills. Discuss how you've mentored others and worked cross-functionally to achieve common goals.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential technical issues or client challenges you might encounter in this role and how you would approach resolving them effectively.