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- Tasks: Lead a dynamic team at Heathrow, training staff and driving sales in car hire.
- Company: Join a leading car rental company at their flagship airport branch.
- Benefits: Enjoy a competitive salary, commission opportunities, and a company car.
- Why this job: Make an impact in a fast-paced environment with warm leads and luxury upgrades.
- Qualifications: Management experience in customer service and strong communication skills required.
- Other info: Ideal for those passionate about team development and achieving sales goals.
The predicted salary is between 29000 - 42000 £ per year.
Salary: £36.5 Basic with a £50k OTE Plus Car
The role of Sales Manager is responsible for staff training and development and overall profitability of a high-volume airport. The store is the company's flagship branch. The sales staff will deal with car hire for passengers that have just flown into Heathrow Airport for a holiday or business travel. All the leads are warm as they need the car to get out of the airport, it’s a great opportunity to make commission.
The team you manage will be responsible for selling and upselling car rental, they will sell car hire to very warm leads then upgrade the car to luxury cars and offer upgraded insurance. Also, they will offer optional extras like Sat Navs, child and baby seats if needed.
Main responsibilities:
- Service based sales management
- Staff training, development, coaching and corrective action
- Sales and financial reporting
- Staff performance management and team building to achieve sales objectives
- Maximise incremental sales through effective training and staff development
- Work closely with management and department leaders
Key Skills/Experience Needed:
- Experience in management of direct customer contact, employee relations, budget and P&L review
- Ability to exercise sound judgment and make prudent decisions
- Excellent communication skills with ability to build rapport across the organisation with peers, staff and management, both written and verbal
- Strong team-oriented leadership skills and proven track record in a management role
- Ability to attract, evaluate, coach, and advance staff to create an effective team
- Working knowledge Microsoft Office, including Excel, Word, Power Point.
Sales Manager – Heathrow Airport employer: Recruitment Avenue
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager – Heathrow Airport
✨Tip Number 1
Familiarise yourself with the car rental industry, especially in the context of airport operations. Understanding the unique challenges and opportunities at Heathrow Airport will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar companies. They can provide valuable insights into the company culture and expectations for the Sales Manager role, which can give you an edge.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and driven sales in previous roles. Highlighting your leadership skills and ability to develop staff will resonate well with the hiring team.
✨Tip Number 4
Showcase your communication skills by preparing thoughtful questions to ask during the interview. This not only demonstrates your interest in the role but also your ability to engage effectively with others.
We think you need these skills to ace Sales Manager – Heathrow Airport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales management, particularly in high-volume environments. Emphasise your ability to train and develop staff, as well as your success in achieving sales objectives.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Sales Manager position at Heathrow Airport. Mention specific examples of how you've successfully managed teams and maximised sales in previous roles.
Highlight Key Skills: Clearly outline your key skills that match the job description, such as excellent communication, team leadership, and experience with financial reporting. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Recruitment Avenue
✨Showcase Your Leadership Skills
As a Sales Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed staff in the past, focusing on training, coaching, and performance management.
✨Understand the Sales Process
Familiarise yourself with the sales process specific to car hire, especially in a high-volume environment like Heathrow Airport. Be ready to discuss strategies for upselling and maximising sales from warm leads.
✨Communicate Effectively
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Think about how you can build rapport with both customers and your team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your judgement and decision-making skills. Prepare to discuss how you would handle various situations related to staff performance, customer service, and sales challenges.
