Operations First Line Manager (Nights)
Operations First Line Manager (Nights)

Operations First Line Manager (Nights)

Liverpool Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team in managing daily logistics and warehouse operations.
  • Company: Join DHL, a top global supply chain leader known for innovation and excellence.
  • Benefits: Enjoy perks like 24/7 GP access, discounts, loans, and family support services.
  • Why this job: Be part of a dynamic team that impacts everyday life and supports diverse industries.
  • Qualifications: Experience in management, strong communication skills, and a logistics qualification preferred.
  • Other info: Work night shifts with a flexible schedule, contributing to a vital industry.

The predicted salary is between 36000 - 60000 £ per year.

Position: First Line Manager

Location: Stoke On Trent - ST4 4EX

Contract Type: Permanent (Full-Time)

Shift pattern: Any 5 out of 7. Shift Times: Nights, 2200 - 0600.

DHL, an award-winning leading supply chain business, is seeking a First Line Manager - Warehouse to play a vital role in coordinating our daily logistics requirements. To succeed in this role, you should have comprehensive knowledge of supply chain supervisory practices and a demonstrative understanding of warehouse procedures, including storing goods and dispatching orders.

WHAT DOES THE ROLE ENTAIL?

  • Managing performance of areas within the business
  • Reviewing resourcing levels to meet business needs
  • Monitoring KPIs and SLAs
  • Following company policies and procedures
  • Responsible for a team of up to 25

WHAT DO WE NEED FROM YOU?

  • Experience in a similar role
  • People management skills
  • Computer literacy
  • Analytically minded
  • Great communication skills
  • A recognised qualification in supply chain management or logistics will be well received.

WHY CHOOSE US?

In addition to competitive pay rates, you will be entitled to an award-winning range of benefits including:

  • Free confidential 24/7 GP service
  • Hundreds of discounts (including retail, childcare, and gym)
  • Affordable loans & an enhanced pension scheme
  • 24/7 employee support service for you and your family, with access to free counselling and much more.

OUR APPROACH TO DIVERSITY & INCLUSION

We ensure all our resourcing activities are fair, transparent, and consistent across the UK.

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in supply chain management, keeping the world moving. Our expert teams work together to deliver for our customers across industries including retail, automotive, healthcare, and more, enabling them to serve their customers effectively.

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Contact Detail:

DHL Germany Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations First Line Manager (Nights)

✨Tip Number 1

Familiarise yourself with the specific KPIs and SLAs relevant to the operations role at DHL. Understanding these metrics will not only help you in interviews but also demonstrate your analytical mindset and readiness to manage performance effectively.

✨Tip Number 2

Brush up on your people management skills by preparing examples of how you've successfully led teams in the past. Be ready to discuss your approach to motivating staff and resolving conflicts, as this is crucial for a First Line Manager.

✨Tip Number 3

Research DHL's company culture and values, particularly their commitment to diversity and inclusion. Being able to articulate how your personal values align with theirs can set you apart during the interview process.

✨Tip Number 4

Network with current or former employees of DHL, especially those in similar roles. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach when applying.

We think you need these skills to ace Operations First Line Manager (Nights)

People Management Skills
Performance Management
Logistics Knowledge
Warehouse Procedures
Analytical Skills
Communication Skills
Computer Literacy
Understanding of KPIs and SLAs
Problem-Solving Skills
Team Leadership
Time Management
Adaptability
Knowledge of Supply Chain Practices
Decision-Making Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a First Line Manager at DHL. Familiarise yourself with the key tasks such as managing performance, monitoring KPIs, and leading a team.

Tailor Your CV: Highlight your relevant experience in supply chain management or logistics. Emphasise your people management skills and any achievements that demonstrate your ability to lead a team effectively.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your understanding of warehouse procedures and your analytical mindset. Mention specific examples from your past roles that align with the job requirements.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at DHL Germany

✨Know Your Supply Chain Basics

Make sure you brush up on your knowledge of supply chain supervisory practices. Be prepared to discuss warehouse procedures, including how goods are stored and dispatched, as this will show your understanding of the role.

✨Demonstrate People Management Skills

Since you'll be responsible for managing a team of up to 25, think of examples from your past experiences where you've successfully led a team. Highlight your communication skills and how you motivate others.

✨Familiarise Yourself with KPIs and SLAs

Understand the key performance indicators (KPIs) and service level agreements (SLAs) relevant to the role. Be ready to discuss how you have monitored and improved these metrics in previous positions.

✨Show Your Analytical Mindset

Prepare to showcase your analytical skills by discussing how you've used data to make decisions in the past. This could involve improving processes or solving logistical challenges, which is crucial for the role.

Operations First Line Manager (Nights)
DHL Germany
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