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- Tasks: Maintain and service photobooths, photo printing machines, and key cutting machines.
- Company: Join Timpson Group, a trusted family business known for kindness and customer care.
- Benefits: Enjoy birthdays off, generous discounts, holiday homes, and great promotional prospects.
- Why this job: Experience a fun, energetic atmosphere with opportunities to learn and earn bonuses.
- Qualifications: Full driving license required; no prior experience needed as training is provided.
- Other info: Work 45 hours a week, 5 out of 7 days, in a supportive team environment.
The predicted salary is between 28782 - 28782 £ per year.
We are looking for a new colleague to join our team to look after our estate of photobooths, photo printing machines, and key cutting machines. Full training and a company vehicle will be provided.
Field Service Engineer - Full Time
45 hours per week, working 5 out of 7 days
Salary: £28,782 per annum + bonus scheme
Location: Coatbridge, UK
We are seeking a candidate based within approximately 10 miles of the area, with travel around surrounding areas to service machines. We pride ourselves on impressing our customers and colleagues. The role involves multitasking and using your initiative to ensure all photobooths, photo printing kiosks, and key machines are operational and well-maintained, fostering customer loyalty.
This position is more than a typical field service engineer role; for the right person, it offers a rewarding and enjoyable experience. Our business promotes a fun, energetic, and motivated atmosphere.
If you have a full driving license, are self-motivated, eager to earn bonuses, keen to learn new skills, and take pride in your personal standards, you could be the perfect fit for our team.
Additional benefits include:
- Birthdays off
- Generous colleague discounts
- Timpson holiday homes
- Excellent promotional prospects
We are part of the Timpson group, a well-established family business built on trust and kindness. No experience is necessary, as we provide extensive training in all skills, service, and management. Joining the Timpson group offers excellent progression opportunities and a supportive environment where you are valued as part of the family.
Key Responsibilities
- Replenish and restock machines
- Carry out preventative service visits within a designated territory
- Complete site surveys for new machine installations
- Clean machines to ensure they are in excellent condition for customers
- Perform cash removals and deposits
- Carry out repairs as part of ongoing maintenance
- Manage stock on-site and in vehicles
- Support or cover for other field engineers as needed
- Build good relationships with concession partners' colleagues
- Be kind and helpful to colleagues and customers
- Maintain a professional appearance, wear the correct uniform and name badge, and leave machines in better condition than found
Field Service Engineer employer: Timpson Group
Contact Detail:
Timpson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the types of machines you'll be working on, such as photobooths and key cutting machines. Understanding their functionality and common issues can give you an edge during interviews and show your enthusiasm for the role.
✨Tip Number 2
Highlight any previous experience in customer service or technical roles, even if it's not directly related. The ability to impress customers and maintain relationships is crucial, so showcasing relevant skills can make you stand out.
✨Tip Number 3
Demonstrate your self-motivation and initiative by preparing examples of how you've tackled challenges in past roles. This will resonate well with the company's emphasis on a proactive approach to maintenance and customer satisfaction.
✨Tip Number 4
Research the Timpson Group's values and culture. Showing that you align with their family-oriented and supportive environment can help you connect with the interviewers and illustrate that you're a good fit for their team.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Field Service Engineer role. Emphasise any technical skills, customer service experience, and your ability to work independently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working for Timpson Group and how your values align with theirs, particularly their focus on kindness and customer satisfaction.
Highlight Your Soft Skills: Since the role involves multitasking and building relationships, be sure to mention your soft skills such as communication, problem-solving, and teamwork. Provide examples of how you've demonstrated these skills in previous roles or situations.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role that requires maintaining high standards.
How to prepare for a job interview at Timpson Group
✨Show Your Customer Service Skills
Since the role involves impressing customers and fostering loyalty, be prepared to discuss your previous experiences in customer service. Highlight any situations where you went above and beyond to help a customer or resolve an issue.
✨Demonstrate Your Initiative
The job requires multitasking and using your initiative. Think of examples from your past where you took the lead on a project or solved a problem without being prompted. This will show that you're proactive and can handle the responsibilities of the role.
✨Emphasise Your Willingness to Learn
As no experience is necessary and extensive training is provided, express your eagerness to learn new skills. Mention any relevant courses or training you've undertaken in the past, even if they are not directly related to the role.
✨Prepare Questions About the Company Culture
The Timpson Group prides itself on a fun and energetic atmosphere. Prepare thoughtful questions about the company culture and team dynamics. This shows that you are genuinely interested in being part of their family-oriented environment.
