Proposal Specialist - FTC 12 Months

Your role at Dynatrace

Dynatrace, the global leader in Software Intelligence, is looking for a Proposal Specialist to join our dynamic and motivated Sales Operations team. This is an exciting opportunity to advance your career while playing a critical role in accelerating the sales cycle. Do you thrive working in a fast-paced environment? Is 'above and beyond' second nature to you? Do you have a 'work hard, play hard' attitude? If you answered yes to the above three questions, this is your opportunity to be part of one of the fastest growing companies in the Cloud.

We are looking for a driven individual who is extremely organized and always willing to go the extra mile. As a Proposal Specialist, you will provide project support and response coordination for questionnaires and proposals, through the deployment of industry and company standard methodologies, tools, and processes. You will be an integral member of the Global Proposal Team and will be responsible for managing the production of high-quality and competitive responses, aligned with Dynatrace goals and standards.

Responsibilities:

• Coordinate the completion of customer responses (Security/vendor questionnaires, RFx), to deliver high-quality responses within customer-defined timeframes.
• Collaborate with Sales Teams to understand customer requirements, goals, and objectives.
• Work closely with internal stakeholders, using excellent project management skills, clear and concise communication, and efficient time management, to complete responses within timelines.
• Execute on project plan by leading internal coordination, assigning tasks to applicable stakeholders, and conducting follow-up reviews to drive projects to completion and ensure customer deadlines are met.
• Complete detailed review of responses before approvals, to ensure customer requirements are met and final edit of all materials for overall professionalism (grammar, punctuation, and consistency).
• Work closely with internal stakeholders within Responsive (proposal management system) to manage process, execute plan, and track progress.
• Pursue and leverage feedback from internal teams to proactively improve internal processes and gain efficiencies.
• Contribute to the content library and manage document repository, to support quick turnaround of projects.
• Provide assistance on other projects as needed.

What will help you succeed:

• 2-3 years’ experience in a proposal or sales support role, ideally within a SaaS organization.
• Bachelor’s degree in Business Administration or related field.
• Energetic self-starter with proven project management skills.
• Ability to work on multiple projects simultaneously, with a sense of urgency, while maintaining sharp attention to detail, ensuring customer deadlines are met.
• Ability to problem-solve and exercise judgment with minimal oversight.
• Excellent time management and organizational skills.
• Team player with strong interpersonal and communication skills with ability to interface across all levels of the organization.
• A 'customer first' attitude, with strong sense of ownership and follow-through.
• Ability to embrace change with a positive attitude and pivot as necessary.
• Superior writing and editing skills.

Why you will love being a Dynatracer:

Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. Over 50% of the Fortune 100 companies are current customers of Dynatrace.