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For Companies At a Glance
- Tasks: Deliver and design specialist training for new starters and operational processes.
- Company: Join Ocado Logistics, a diverse team dedicated to supporting communities with innovative technology.
- Benefits: Enjoy 25 days holiday, private medical insurance, and share schemes.
- Why this job: Be a key player in shaping future leaders while promoting inclusivity and equal opportunities.
- Qualifications: Experience in training design and delivery, with strong communication skills required.
- Other info: We are a disability-confident employer, ensuring a supportive workplace for all.
The predicted salary is between 36000 - 60000 £ per year.
Location: Leyton & Acton, London, United Kingdom
About the role
As a Specialist Operational Trainer, you will deliver and design specialist training (New Starter, MHE, Food Safety, H&S) within our Zoom sites (Leyton and Acton). You'll support the development of Zoom Managers through train-the-trainer programs and individual coaching. Ensuring training, processes, and documentation comply with legislation, Health and Safety regulations, and operational standards is key. You'll also monitor, evaluate, and support the effectiveness of training to drive business performance.
Some of your responsibilities will include:
- Delivering effective inductions and ensuring all new starter paperwork is complete.
- Conducting specialist training in line with HSE requirements and Ocado policy.
- Reviewing and updating training processes and materials.
- Delivering accredited Food Safety and H&S training.
- Providing bespoke operational process training as needed.
- Supporting customer complaints and satisfaction.
About You
- An ambassador for Ocado values and a positive role model.
- Approachable, forward-thinking, and a problem solver.
- Calm and able to manage conflict.
- Tech-focused and adaptable to change.
- Strong communicator with excellent English skills.
Skills/Qualifications
- Presenting skills with the ability to present on technical subjects.
- Proven experience in training design, delivery, and evaluation.
- Operational knowledge of key processes and Safe Systems of Work.
- Experience in 1:1 coaching and providing feedback.
Desirable Qualifications
- Food Safety Level 4 in Manufacturing, Logistics, Catering.
- First Aid at Work.
- IOSH accreditation.
Benefits
- Pension, Life Assurance, Income Protection.
- Private Medical Insurance, Digital GP.
- 25 days holiday (increasing with service).
- Free Shares, Sharesave and Buy as You Earn schemes.
Here at Ocado Logistics, our people, technology, and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in. Our people are incredibly diverse and come from all walks of life with different stories and experiences. We are proud that we are a disability-confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for employees with disabilities.
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
Specialist Operational Trainer employer: Ocado Technology Group
Contact Detail:
Ocado Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Operational Trainer
✨Tip Number 1
Familiarise yourself with Ocado's values and culture. As a Specialist Operational Trainer, you'll be expected to embody these values, so understanding them will help you align your approach during interviews and discussions.
✨Tip Number 2
Brush up on your training design and delivery skills. Since the role involves creating and conducting training sessions, showcasing your ability to effectively communicate complex information will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with Health and Safety regulations and Food Safety standards. Being able to articulate your knowledge in these areas will demonstrate your readiness for the responsibilities of the role.
✨Tip Number 4
Highlight any previous coaching or mentoring experiences. The role requires supporting the development of managers, so sharing specific examples of how you've successfully coached others will strengthen your application.
We think you need these skills to ace Specialist Operational Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training design, delivery, and evaluation. Emphasise any operational knowledge and presenting skills that align with the role of a Specialist Operational Trainer.
Craft a Strong Cover Letter: In your cover letter, express your passion for training and development. Mention specific examples of how you've successfully delivered training or coached individuals in the past, particularly in areas like Food Safety and Health & Safety.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application reflects your ability to convey information clearly. Use concise language and structure your application well to demonstrate your communication prowess.
Highlight Relevant Qualifications: If you have qualifications such as Food Safety Level 4 or IOSH accreditation, make sure to mention these prominently in your application. This will show that you meet the desirable qualifications outlined in the job description.
How to prepare for a job interview at Ocado Technology Group
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in training design and delivery. Highlight specific examples where you've successfully implemented training programmes, especially those related to Health and Safety or Food Safety.
✨Demonstrate Strong Communication Skills
As a Specialist Operational Trainer, effective communication is key. Practice articulating your thoughts clearly and confidently, especially when discussing technical subjects. Consider preparing a brief presentation on a relevant topic to showcase your presenting skills.
✨Emphasise Your Problem-Solving Abilities
The role requires a calm approach to conflict management and problem-solving. Think of scenarios where you've successfully navigated challenges in training or operational settings, and be ready to share these during the interview.
✨Align with Company Values
Research Ocado's values and culture. Be ready to explain how your personal values align with theirs, particularly around inclusivity and teamwork. Showing that you understand and embody their ethos can set you apart from other candidates.
