Customer Service Administrator

🚨 We’re Hiring: Customer Service Administrator

📍 South London | 💼 Full-time | 6–12 Month FTC | Office-Based

💷 £28,000 – £29,000

📆 July Start

Are you a detail-oriented customer service professional who thrives in a fast-paced environment? We’re working with a fantastic company in the distribution & logistics sector that’s looking for a Customer Service Administrator to join their friendly and supportive team.

This role is perfect for someone who loves structure, enjoys problem-solving, and takes pride in delivering smooth customer experiences. You'll be the key point of contact for B2B customers—managing orders, coordinating deliveries, and handling customer queries with accuracy and care.

✨ What You’ll Be Doing:

• Processing customer orders accurately using internal systems
• Communicating with 3PL partners to ensure timely deliveries
• Raising invoices and managing delivery documentation
• Tracking stock and receipting incoming goods
• Handling queries via phone, email, and live chat
• Managing customer complaints and providing solutions
• Supporting the wider operations team during peak periods
• Carrying out general administrative tasks to keep processes running smoothly

🔍 What We’re Looking For:

• Previous experience in admin, operations, or customer service
• Confident communicator with a professional and friendly manner
• Strong attention to detail and organisational skills
• Familiarity with systems such as MS Office and ERP/order platforms
• Proactive, reliable, and comfortable working in a busy office environment

Sound like a good fit?

We’re shortlisting now for a July start, so if you’re available and looking for your next challenge, we’d love to hear from you!

📩 Message me directly or tag someone who might be a great match.

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