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- Tasks: Engage with customers and collaborate with colleagues to create memorable experiences.
- Company: Join SSP, a dynamic hospitality brand serving top names like M&S and Starbucks.
- Benefits: Enjoy flexible hours, discounted meals, and exclusive employee discounts.
- Why this job: Be part of a vibrant team that values positivity and customer satisfaction.
- Qualifications: Must be 18+ for certain tasks; enthusiasm and kindness are essential.
- Other info: Diversity is valued; we welcome applicants from all backgrounds.
Pay Rate: £12.21 per hour
We have full-time roles available (30-40 hours). Hours of operation are from 5:30 am to midnight, with flexible working across weekdays, weekends, bank holidays, and public holidays.
Step into the buzz of hospitality! SSP collaborates with renowned brands like M&S, Starbucks, Burger King, and BrewDog to serve thousands of happy customers in airports, train stations, and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join us as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity, and passion — and leave work knowing you’ve made someone’s day better. You believe in the power of people and that today is going to be a good day. You are passionate and kind, ensuring all guests leave having had the best experience.
Applicants must be 18 years or over to perform certain tasks or work on specific shifts.
- Engage with customers to provide an outstanding experience.
- Collaborate with colleagues for smooth and efficient operations.
- Enjoy discounted meals while on shift.
- Access employee discounts and the Friends and Family Discount App.
- Benefit from award-winning training, apprenticeships, and development programs.
Ready to be part of the buzz? Apply now and join SSP as a Team Member! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Team Member employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Show your enthusiasm for the hospitality industry during any interactions. Whether it's in a casual conversation or during an interview, expressing your passion for customer service can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the brands SSP collaborates with, like M&S and Starbucks. Mentioning your knowledge of these brands can demonstrate your interest in the role and your understanding of the environment you'll be working in.
✨Tip Number 3
Be prepared to discuss your teamwork skills. Since the role involves collaborating with colleagues, think of examples from past experiences where you worked effectively as part of a team to achieve a common goal.
✨Tip Number 4
Highlight your flexibility regarding working hours. Given the varied shifts available, showing that you're open to working weekends and holidays can make you a more attractive candidate for the Team Member position.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what SSP is looking for in a Team Member. Highlight your enthusiasm for hospitality and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use keywords from the job description to demonstrate that you are a good fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for creating positive customer experiences. Mention specific examples of how you've made someone's day better in previous roles.
Highlight Flexibility: Since the role requires flexible working hours, emphasise your availability and willingness to work during weekdays, weekends, and holidays in your application.
How to prepare for a job interview at SSP UK & Ireland
✨Show Your Enthusiasm
As a Team Member, your energy and positivity are key. Make sure to express your passion for hospitality during the interview. Share examples of how you've made someone's day better in previous roles or experiences.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Be prepared to discuss how you work well with others. You might want to share a story about a time you helped a colleague or contributed to a team goal.
✨Engage with Customer Service Scenarios
Expect questions about handling customer interactions. Think of specific situations where you provided excellent service or resolved a complaint. This will show that you understand the importance of creating feel-good moments for customers.
✨Highlight Flexibility and Adaptability
With varied hours and shifts, it's important to convey your flexibility. Discuss your availability and willingness to work during busy times, including weekends and holidays, to demonstrate your commitment to the role.
