Contract Manager - Retrofit

Join to apply for the Contract Manager - Retrofit role at Midland Heart. We are a housing association that is also a commercially successful property business with a focus on providing quality services to our tenants.

Our Contract Manager (Retrofit) plays a central part in delivering energy efficiency upgrades that make our homes greener, more sustainable, and more comfortable while ensuring that our tenants are informed, engaged, and supported every step of the way.

Why This Role Could Be a Great Fit for You:

• Make a difference – Your work will directly contribute to reducing carbon emissions and fuel poverty.
• Own the process – From pre-contract planning to site inspections and reporting, you will drive retrofit delivery from the ground up.
• Work with people – Build trusted relationships with tenants, contractors, and colleagues to ensure smooth, customer-focused projects.
• Keep learning – Whether you are a qualified Retrofit Assessor or working toward it, you will be part of a team that values knowledge-sharing and innovation.
• Shape the future – Bring your technical and contract management skills to a programme that is vital to our long-term sustainability strategy.

What’s the role?

Responsibilities include, but aren’t limited to:

• Leading and managing a high-performing team of Surveyors.
• Conducting property inspections and collecting detailed data to assess retrofit needs.
• Identifying appropriate energy-saving measures and working with our contractors to deliver them in line with PAS 2035.
• Monitoring contractor performance, managing budgets, and producing reports that keep our retrofit strategy on track.
• Engaging and communicating with tenants to explain upcoming works, manage expectations, and ensure smooth delivery.
• Ensuring compliance with Health & Safety, CDM, and retrofit legislation.
• Working closely with internal teams and external partners to deliver a programme that meets energy efficiency and tenant satisfaction goals.

Our ideal candidate?

Your CV and cover letter will highlight:

• A relevant HNC or equivalent qualification, or significant equivalent work experience.
• Significant technical experience in construction or maintenance related contract management.
• Experience managing budgets and completing the associated financial administration.
• You will be an excellent people manager, with a proven ability to lead and motivate your team to achieve challenging targets and objectives, using your excellent communication skills and ability to build strong professional relationships.

Who are Midland Heart?

We are one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed.

Interested? Please see link to a full Role Profile attached. Applying is easy - simply register on our candidate portal and submit your CV and Cover Letter. We reserve the right to cease recruitment activity prior to the stated close date, should an appointable candidate be identified.

We are proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.