AV Support Technician

Job Title: Flexible Support Technician (AV)

Location: Multiple Client Sites Across London

Type: Permanent

Salary: £37,500 – £40,000

Overview:

We’re looking for a dynamic Flexible Support Technician (FST) to provide onsite AV/VC support across a range of corporate and professional environments. This role involves both scheduled and ad-hoc site visits to support user needs, events, and system troubleshooting.

Key Responsibilities:

• Provide onsite AV support for meetings and live events
• Conduct room checks and preventative maintenance
• Diagnose and resolve AV system issues (Crestron, Cisco, Teams, Zoom, etc.)
• Collaborate with service teams, escalate complex issues, and track all service activity
• Assist with field service work when not assigned to a specific site
• Maintain toolkit, inventory, and certifications

What You’ll Need:

• 3+ years in AV/VC support, field service, or installation (junior applicants welcome under mentorship)
• Strong troubleshooting skills across AV, control systems, and basic networking
• Excellent interpersonal and communication skills
• Valid UK driver’s license and passport
• AVIXA CTS (preferred or willingness to obtain—training provided)

Tech Exposure (Desirable):

Cisco | Poly | Teams | Zoom | Crestron | QSC | Biamp | Logitech | AMX | Extron | Shure | Dante | Digital Signage

Perks:

• Travel reimbursement
• Training & certification support
• Work with leading AV/VC tech in dynamic environments