At a Glance
- Tasks: Lead initiatives to create a positive workplace culture and enhance employee engagement.
- Company: Join Club L London, a forward-thinking online retailer redefining accessible luxury for women.
- Benefits: Enjoy flexible hours, 25 days leave, a bi-annual bonus, and a 40% staff discount.
- Why this job: Be part of a dynamic team that values innovation, diversity, and employee development.
- Qualifications: Experience in HR management, strong communication skills, and a commitment to inclusion required.
- Other info: Opportunity for a permanent role after an initial 12-month contract.
The predicted salary is between 28800 - 42000 £ per year.
About Us
Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront.
Collaboration, communication and curiosity drive our extraordinary workforce – an ambitious team of diverse, experienced and up-and-coming talents that we think you’d fit right into. A role at Club L is more than a job, it’s a lifestyle for the innovative, inspired and intuitive thinker.
The Role
Club L London is seeking a dedicated and experienced People and Culture Manager to join our team on an initial fixed-term basis (12 months) with scope to become permanent. As the People and Culture Manager, you will play a pivotal role in creating and maintaining a positive and inclusive work culture, fostering employee engagement, and supporting the development and well-being of our talented workforce.
Roles And Responsibilities
- Culture Development: Lead initiatives to cultivate and maintain a positive and inclusive workplace culture that aligns with Club L London's values and mission.
- Employee Engagement: Develop and implement strategies to enhance employee engagement, including employee surveys, recognition programs, and regular feedback mechanisms.
- Talent Development & Succession: Work closely with managers to identify and nurture talent within the organisation, supporting career development, training, and mentorship programs and to work with department managers to build a robust succession plan.
- Performance Management: Oversee performance appraisal processes, providing guidance to managers and employees to ensure fair and constructive performance feedback and goal setting.
- Recruitment and Onboarding: Collaborate with the Talent Acquisition Manager to ensure a seamless onboarding experience for new hires, ensuring they are integrated into the company culture from day one.
- Employee Relations: Address employee concerns, conflicts, and grievances professionally and confidentially, fostering a harmonious work environment.
- Compliance: Ensure compliance with labour laws, regulations, and company policies, and make recommendations for policy improvements when necessary.
- Diversity and Inclusion: Promote diversity and inclusion initiatives, working to create a workforce that reflects a variety of backgrounds and perspectives.
- Benefits and Compensation: Oversee the administration of employee benefits and compensation programs, ensuring they remain competitive and align with industry standards.
- HR Analytics: Utilise HR data and analytics to track key performance indicators, identify trends, and make data-driven recommendations for improvement.
What does good look like?
- Positive Workplace Culture: Create and maintain a positive, inclusive, and engaging workplace culture where employees feel valued, motivated, and connected to the company's mission and values.
- High Employee Engagement: Implement strategies and initiatives that result in high levels of employee engagement. This includes regular feedback, recognition programs, and opportunities for employees to voice their opinions.
- Talent Development: Actively support talent development within the organisation, helping employees identify their career goals and providing them with the tools, resources, and opportunities to grow and advance within the company.
- Effective Performance Management: Facilitate effective performance management processes, ensuring that employees receive constructive feedback, have clear performance goals, and understand how their work contributes to the company's success.
In summary, someone who excels in creating a positive and inclusive workplace, fostering employee engagement and development, ensuring compliance, promoting diversity and inclusion, and utilising data to make informed decisions. They play a vital role in building a strong and cohesive organisational culture that supports the company's goals and objectives.
More About You
- Proven experience as an HR Manager or in a similar role.
- Strong knowledge of HR best practices, employment laws, and regulations.
- Excellent interpersonal and communication skills.
- Strategic thinker with the ability to drive cultural change.
- Proficiency in HRIS software and Microsoft Office Suite.
- Strong problem-solving and conflict resolution skills.
- A commitment to fostering diversity and inclusion within the workplace.
What’s on offer?
- Bi-annual bonus scheme
- 25 days of annual leave (plus bank holidays)
- Extra day off for your birthday
- Flexible working hours around core hours of 10-4
- 40% staff discount across Club L and Lavish Alice products
- Cycle to work scheme
- Healthcare Cashplan
- Free onsite gym
- Enhanced pension contribution
- Enhanced maternity and sick pay
- Free snacks, drinks & treats
- Social events
People & Culture Manager employer: Club L London
Contact Detail:
Club L London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People & Culture Manager
✨Tip Number 1
Familiarise yourself with Club L London's values and mission. Understanding their commitment to a positive and inclusive workplace culture will help you align your approach and demonstrate how you can contribute to their goals during the interview.
✨Tip Number 2
Network with current or former employees of Club L London on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage in your discussions.
✨Tip Number 3
Prepare specific examples of how you've successfully implemented employee engagement strategies in previous roles. Being able to share tangible results will showcase your expertise and fit for the People & Culture Manager position.
✨Tip Number 4
Stay updated on current HR trends and best practices, especially around diversity and inclusion. Demonstrating your knowledge of these topics during your interactions will highlight your commitment to fostering a progressive workplace.
We think you need these skills to ace People & Culture Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Club L London's values and mission. Highlight how your personal values align with theirs in your application.
Tailor Your CV: Make sure your CV reflects your experience in HR management, particularly in areas like employee engagement and culture development. Use specific examples that demonstrate your skills and achievements relevant to the role.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also showcases your passion for fostering a positive workplace culture. Mention specific initiatives you have led in the past that align with the responsibilities of the People & Culture Manager.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've successfully resolved conflicts or improved employee relations in previous roles. This will demonstrate your capability to handle the challenges outlined in the job description.
How to prepare for a job interview at Club L London
✨Understand the Company Culture
Before your interview, take some time to research Club L London’s values and mission. Familiarise yourself with their approach to inclusivity and employee engagement, as this will help you align your answers with what they are looking for in a People & Culture Manager.
✨Prepare Examples of Past Successes
Think of specific instances where you've successfully developed workplace culture or enhanced employee engagement. Be ready to discuss these examples during the interview, highlighting your strategic thinking and problem-solving skills.
✨Showcase Your Communication Skills
As a People & Culture Manager, strong interpersonal skills are crucial. During the interview, demonstrate your ability to communicate effectively by being clear and concise in your responses, and by actively listening to the interviewers’ questions.
✨Emphasise Diversity and Inclusion
Given the importance of diversity and inclusion at Club L London, be prepared to discuss how you have promoted these initiatives in previous roles. Share your ideas on how to further enhance these efforts within the company.