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- Tasks: Coordinate translation projects, manage orders, and provide top-notch customer service daily.
- Company: Join Mission Translate, a dynamic company thriving in the language translation industry.
- Benefits: Enjoy career growth, training support, and performance bonuses while working in a vibrant team.
- Why this job: Be part of an exciting journey, enhancing your skills in a supportive and friendly environment.
- Qualifications: A degree in Translation or relevant project management experience is essential.
- Other info: Perfect for those who thrive under pressure and have a keen eye for detail.
The predicted salary is between 28800 - 43200 £ per year.
Mission Translate is looking for a Language Translation Project Coordinator / Project Manager to join our growing team during an exciting period for the company. On offer are excellent career progression opportunities, company-supported training and qualification programmes, and performance-related bonuses. If you have a degree in Translation or work experience as a Project Manager in LSP, you are the best fit for this role.
The responsibilities of the role include:
- Providing excellent customer service to clients and subcontractors on the telephone on a daily basis
- Customer support and complaints handling
- Management and processing of customer orders
- Sourcing and management of subcontractors
- Using in-house CRM software
- Undertaking videoconferencing sessions
- Data entry
- Filing
- Diary management
Required skills/attributes include:
- Excellent organisation and timekeeping
- Strong communication, both written and oral
- A positive and friendly approach to customers
- A commitment to delivering excellent customer services
- The ability to work under time pressure and meet deadlines
- Meticulous attention to detail
Project Coordinator / Project Manager - Language Translation. employer: eSense Translations
Contact Detail:
eSense Translations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Coordinator / Project Manager - Language Translation.
✨Tip Number 1
Familiarise yourself with the latest trends in language translation and project management. This will not only help you understand the industry better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the language services industry. Attend relevant events or join online forums where you can connect with others who work in similar roles. This could lead to valuable insights and potential referrals.
✨Tip Number 3
Showcase your organisational skills by managing a small project or volunteer for a role that requires coordination. This hands-on experience can be a great talking point in interviews and demonstrate your capability to handle the responsibilities of the job.
✨Tip Number 4
Prepare for the interview by practising common questions related to customer service and project management. Think of specific examples from your past experiences that highlight your skills in these areas, as they are crucial for this role.
We think you need these skills to ace Project Coordinator / Project Manager - Language Translation.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management and language translation. Use keywords from the job description to demonstrate that you meet the specific requirements of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for language translation and project management. Mention specific examples of how you've provided excellent customer service and managed projects effectively in the past.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and ability to work under pressure. Provide concrete examples of how you've successfully managed deadlines and client relationships.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at eSense Translations
✨Showcase Your Communication Skills
As a Project Coordinator/Manager, strong communication is key. Be prepared to demonstrate your ability to communicate effectively, both verbally and in writing. You might want to share examples of how you've successfully handled customer interactions or resolved complaints in the past.
✨Highlight Your Organisational Abilities
This role requires excellent organisation and timekeeping skills. During the interview, discuss specific strategies you use to manage multiple tasks and deadlines. Consider mentioning any tools or software you’ve used to keep projects on track.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities under pressure. Think of scenarios where you had to manage tight deadlines or difficult clients, and be ready to explain how you handled those situations while maintaining a positive attitude.
✨Familiarise Yourself with CRM Software
Since the role involves using in-house CRM software, it’s beneficial to have a basic understanding of how such systems work. If you have experience with similar software, be sure to mention it, and express your willingness to learn new systems quickly.
