Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the implementation of a new CRM system and provide training across teams.
- Company: Join a globally respected developer of specialist manufacturing equipment.
- Benefits: Enjoy an excellent salary, enhanced pension contributions, life assurance, and hybrid working.
- Why this job: Be part of a dynamic team driving business growth with impactful technology.
- Qualifications: Degree-level education and proven CRM implementation experience required.
- Other info: Some international travel will be necessary for this role.
The predicted salary is between 36000 - 60000 £ per year.
Consilium Recruit are supporting a globally respected developer of specialist manufacturing equipment supplied across a range of sectors. They are seeking a CRM Specialist with strong migration and implementation experience to support business growth.
The Role: The CRM Specialist will oversee the transition and manage the delivery of a new CRM system for the business. Using your skill base on CRM tools such as MS Dynamics 365 and Salesforce, you will ensure the smooth and successful implementation of the Salesforce system into the business, working collaboratively with the 3rd party technical implementation specialist. You will participate in all areas of the implementation namely consulting with Sales, Marketing and Service teams to ensure effective delivery and training. This includes planning, testing, analysis, design and build of the system. The CRM Specialist will collaborate with stakeholders across the business on an international basis with some travel required and provide 1st and 2nd line technical support across the various modules. You will manage the configuration and maintenance of the system and develop and deliver the appropriate training milestones and content to ensure proficiency within the business.
The Person: The ideal candidate for the role of CRM Specialist will be educated to degree or equivalent level and have proven experience and proficiency in CRM implementation and delivery. You will ideally have strong capability in both MS Dynamics 365 and Salesforce systems and have proven examples of successfully implementing and configuring the system for a thriving business seeking to harness the CRM’s full capacity. Previous experience with applications such as PowerQuery, PowerBI and Excel are highly desirable for the role. This role calls for excellent communication skills both written and spoken and the ability to navigate and deliver a new CRM to diverse range of stakeholders across a business. Some international travel will be required for the role.
To apply, please contact James Colley with a current CV via email.
CRM Specialist employer: Consilium Group Limited
Contact Detail:
Consilium Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Specialist
✨Tip Number 1
Familiarise yourself with both MS Dynamics 365 and Salesforce. Since the role requires strong proficiency in these systems, consider taking online courses or certifications to boost your knowledge and demonstrate your commitment to potential employers.
✨Tip Number 2
Network with professionals in the CRM field, especially those who have experience with implementation projects. Attend industry events or join relevant online forums to connect with others and gain insights that could help you during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of past CRM implementations you've been involved in. Highlight your role, the challenges faced, and how you overcame them, as this will showcase your hands-on experience and problem-solving skills.
✨Tip Number 4
Research the company and its current CRM practices. Understanding their business model and how they utilise CRM tools can help you tailor your responses in interviews and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace CRM Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM systems, particularly MS Dynamics 365 and Salesforce. Include specific examples of successful implementations and any relevant projects you've worked on.
Craft a Compelling Cover Letter: In your cover letter, emphasise your strong communication skills and your ability to work collaboratively with various teams. Mention your experience in training and supporting users on CRM systems, as this is crucial for the role.
Showcase Relevant Skills: Highlight any additional skills that are desirable for the role, such as proficiency in PowerQuery, PowerBI, and Excel. This will demonstrate your capability to handle the technical aspects of the position.
Follow Application Instructions: Ensure you send your application to the correct contact, James Colley, and include all required documents. Double-check your email for accuracy and professionalism before hitting send.
How to prepare for a job interview at Consilium Group Limited
✨Showcase Your CRM Expertise
Be prepared to discuss your experience with CRM systems, particularly MS Dynamics 365 and Salesforce. Highlight specific projects where you successfully implemented or migrated these systems, detailing the challenges you faced and how you overcame them.
✨Demonstrate Collaboration Skills
Since the role involves working with various teams, be ready to provide examples of how you've collaborated with sales, marketing, and service teams in previous roles. Emphasise your ability to communicate effectively with diverse stakeholders.
✨Prepare for Technical Questions
Expect technical questions related to CRM configuration and maintenance. Brush up on your knowledge of PowerQuery, PowerBI, and Excel, as these skills are desirable. Be ready to explain how you've used these tools in past projects.
✨Discuss Training and Support Experience
The role requires delivering training and support. Prepare to talk about your experience in developing training materials and providing technical support. Share any successful training initiatives you've led and the impact they had on user proficiency.
