Senior Cloud & Infrastructure Engineer

This role is a permanent position. Clearance: SC Location: United Kingdom (Remote) – Remote role, with potential travel once a month to London. Technical Skills: Microsoft Azure, IaaS, PaaS, and Identity management (EntraID) Windows Server 2012 R2, 2016, 2019, 2022 including DNS, DHCP, IIS, NPS, RDS, DFS, GPO Active Directory with multiple forests and domains Basic troubleshooting in MS SQL Office 365 tenant setup and configuration following best practices Virtualisation Technologies (VMware, Hyper-V) SAN and Clustering technologies (Dell and HP SANs) Resilient systems both locally and geographically Microsoft System Centre (SCOM) Backup Technologies (Veeam, DPM, Commvault) Infrastructure as code (Terraform, Bicep) Basic firewall management (Fortigate, Sophos) Technical change management and implementation Scripting for automation (PowerShell) Knowledge of compliance and security frameworks Description: Responsible for resolving Incidents and Major Incidents escalated from the Service Desk within agreed SLAs. Collaborate with Problem Managers to identify and resolve root causes, providing permanent solutions or workarounds. This is a hands-on role requiring expert resolution skills across multiple customer platforms, including On-Premise, Private, and Public Cloud environments. #J-18808-Ljbffr