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For Companies At a Glance
- Tasks: Engage with customers, drive sales, and maintain store standards.
- Company: Vince is a luxury apparel brand known for its effortless style and quality.
- Benefits: Enjoy competitive pay, growth opportunities, and a supportive work culture.
- Why this job: Join a dynamic team in a stylish environment and make meaningful customer connections.
- Qualifications: Retail experience preferred; must be motivated, friendly, and tech-savvy.
- Other info: Part-time and full-time positions available; perfect for fashion enthusiasts!
The predicted salary is between 24000 - 36000 ÂŁ per year.
About Vince Established in 2002, Vince is a leading global luxury apparel and accessories brand best known for creating elevated yet understated pieces for every day. The collections are inspired by the brand’s California origins and embody a feeling of warm and effortless style. Vince designs uncomplicated yet refined pieces that approach dressing with a sense of ease. Known for its range of luxury products, Vince offers women’s and men’s ready-to-wear, shoes, handbags, and home for a global lifestyle. Vince products are sold in prestige locations worldwide. The Company operates around 60 retail stores worldwide and its e-commerce site, vince.com. The Company is headquartered in New York and operates a design studio in Los Angeles.
Vince is searching for talent to contribute to the future development of the brand who have passion, creativity, and an entrepreneurial spirit. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, a community to “give-back”, and competitive pay and benefits.
Summary VINCE, a leader in luxury women’s and men’s contemporary apparel, is seeking dynamic, customer-focused Part-Time and Full-Time Sales Associates. As a Sales Associate, you will play a key role in driving sales and building meaningful relationships with our customers. We’re looking for high-energy, enthusiastic individuals with a passion for fashion and providing exceptional service. In this role, you’ll have the opportunity to engage with customers, understand their needs, and offer tailored recommendations, ensuring they have a memorable shopping experience.
You will also be responsible for continuing client engagement beyond the initial transaction, capturing key customer information, and following up through phone, email, and written communication. Additionally, you’ll help maintain the store’s visual and housekeeping standards, ensuring the store always looks its best. Proficiency in operating the point-of-sale (POS) system and email communication tools is required.
Key Responsibilities- Achieve and exceed personal sales and productivity goals set with the Store Manager
- Demonstrate a thorough understanding of product features and benefits to maximize sales opportunities
- Actively listen to customers, identify their needs, and overcome any objections to close sales
- Develop lasting customer relationships by following up with personalized communication via phone, email, and written contact
- Maintain high visual and housekeeping standards within the store
- Operate the POS system and email system effectively to support sales and customer engagement
- Safeguard the store’s inventory through adherence to loss prevention policies
- Follow store operational policies and procedures to ensure smooth daily operations
- Manage client books and practice effective clienteling to foster long-term customer loyalty
- 2 years retail sales experience is preferred
- Highly motivated, sales-driven, and goal-oriented with a passion for helping others
- Positive, high-energy, and friendly personality with a genuine love for engaging with customers
- Strong verbal and written communication skills that foster effective customer interaction and teamwork
- Computer proficiency, including experience with retail POS systems, Microsoft Word, Excel, and email
Sales Floor Associate employer: Vince
Contact Detail:
Vince Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Floor Associate
✨Tip Number 1
Familiarise yourself with Vince's brand ethos and product offerings. Understanding their California-inspired style and luxury positioning will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer engagement skills. Since building relationships is key in this role, consider role-playing scenarios where you actively listen to customer needs and provide tailored recommendations, ensuring a memorable shopping experience.
✨Tip Number 3
Get comfortable with the point-of-sale (POS) system and email communication tools. Being proficient in these areas will not only boost your confidence but also demonstrate your readiness to handle daily operations smoothly.
✨Tip Number 4
Showcase your enthusiasm for fashion and sales during any informal conversations or networking opportunities. Engaging with current employees or attending events can provide insights into the company culture and help you stand out as a passionate candidate.
We think you need these skills to ace Sales Floor Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales experience and showcases your customer service skills. Emphasise any achievements in sales or customer engagement to align with Vince's focus on building relationships.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fashion and your enthusiasm for the role. Mention specific experiences where you've successfully engaged with customers and exceeded sales goals, demonstrating how you can contribute to Vince.
Showcase Communication Skills: Since strong verbal and written communication skills are essential, ensure your application is free of errors and clearly conveys your thoughts. Use professional language while also letting your personality shine through.
Highlight Teamwork and Initiative: Vince values a collaborative environment, so include examples of how you've worked effectively in a team. Also, mention any instances where you've taken the initiative to improve customer experiences or store operations.
How to prepare for a job interview at Vince
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share any personal experiences or insights that demonstrate your love for style and how it aligns with Vince's brand ethos.
✨Demonstrate Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in previous roles. Highlight your ability to listen actively, understand customer needs, and provide tailored recommendations to enhance their shopping experience.
✨Familiarise Yourself with the Brand
Research Vince's collections and understand their unique selling points. Being knowledgeable about their products will not only impress the interviewer but also show your commitment to representing the brand effectively.
✨Practice Effective Communication
Since strong verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. You might even want to prepare a few questions to ask the interviewer, demonstrating your interest in the position and the company.
