Relationship Manager

Join one of the UK’s fastest growing and award-winning banks. We are a team of ambitious, passionate, hardworking, and committed people who have successfully created and launched one of the UK’s newest specialist property finance banks. As we embark on an exciting journey of growth, we are seeking exceptional new team members who possess both the ambition and drive to contribute to our vision. At GB Bank, we believe that career progression should not only be achievable but accelerated, enabling our employees to reach their potential in a supportive and dynamic atmosphere.

Our environment is fast-paced and collaborative, where your efforts are recognised, rewarded, and make a tangible impact. We take pride in fostering an open and inclusive culture that not only embraces change but also encourages continuous learning and professional development.

In this role, you will:

• Drive service and revenue through lending, working with intermediaries and directly with clients and customers.
• Originate new business, working to targets, and have an existing network of Brokers and Introducers, as well as other key business relationships.

Key areas of responsibility:

• Drive revenue and good customer outcomes across a wide range of lending including bridging, property and portfolio Buy-to Let, asset backed and specialist lending.
• Origination of new lending through networks and enquiries to fulfil agreed targets.
• Negotiating and structuring of loan applications and proposals to send to the Credit Team right from initial review and through to credit approval and loan completion.
• Facilitate applications through the credit approval process to completion with the support of a Relationship Management Support and Loan Completions Teams.
• Delivering fantastic service to your broker network and ensuring that GB Bank are at the forefront of their thoughts for their client’s future lending needs.
• Establish and maintain exceptional customer relationships, ensuring both new and existing customers receive outstanding service that promotes retention and long-term relationships.
• Supporting the Portfolio team in carrying out periodic credit reviews, covenant monitoring and post completion conditions on all existing customers.
• Responsibility for building and maintaining new relationships with key professionals including clients and brokers with additional knowledge of and regular contact with solicitors and valuers where required.

A bit about you:

• A proven property lending Relationship Manager with a similar organisation, consistently meeting your lending targets with a desire to exceed expectations.
• Strong business development skills with broad market knowledge and presence.
• An existing network of Brokers and Introducers who can support you and enable your own success at GB Bank.
• Strong credit track record with depth knowledge of credit and lending to businesses from inception to draw down, ideally with a focus on bridging finance.
• Knowledge of risk management, core lending and financial analysis skills.
• Excited to hit the ground running and to make an instant positive impact on the Bank and the communities that we operate in.

• Excellent communication and interpersonal skills, capable of building long-lasting relationships with clients, brokers, and internal teams.
• In-depth knowledge of the property lending market and credit process, particularly in the areas of bridging finance and portfolio Buy-to-Let lending.
• Strong commercial acumen with the ability to analyse and structure complex loan proposals.
• A customer-centric approach, ensuring a high level of service delivery and fostering positive relationships.

What we can offer you:

• 8% company pension contribution and 3% individual contribution.
• 30 days holiday every year - which includes your birthday off + bank holidays.
• Private medical cover with WPA - includes no excess + add family through salary sacrifice.
• Death in service at 4 x base salary with Aviva.
• Mental health support - through a helpline and counselling sessions.
• Enhanced maternity, paternity and adoption leave.
• Surprise and delight moments throughout the year to help build team connection.

Location: Field-based + London Office

Salary: Competitive + Incentive

Hours: 35 Hours per week

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of their age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity.

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