Solutions Engineer - POS

POS Solutions Engineer – 6 Month Contract (Likely to Extend)

Outside IR35 | Day Rate Negotiable | 2-3 Days Onsite in London

Leading Hospitality Brand

Overview:

Our client, a leading brand in the hospitality sector, is seeking an experienced POS Solutions Engineer to join their team on an initial 6-month contract, with strong potential for ongoing 6-month extensions. This role is offered outside IR35 on a negotiable day rate basis and requires 2-3 days per week onsite at their London office.

Key Responsibilities

• Provide expert support across the restaurant POS estate, primarily focusing on Simphony and/or Micros systems.
• Contribute to both ongoing Micros updates and Simphony enhancements as part of a wider F&B Transformation Program.
• Take full ownership of configuration changes, including testing, validation, and deployment across multiple restaurant locations.
• Support continuous improvements to POS system functionality, working closely with business and technical teams.
• Collaborate with cross-functional teams to ensure seamless integration with hospitality operations and evolving business requirements.
• Provide proactive and responsive support for POS issues, troubleshooting, and system optimizations.

Key Requirements:

• Proven hands-on experience with Simphony and/or Micros POS platforms within the hospitality or restaurant sector.
• Strong understanding of the hospitality and POS landscape, industry best practices, and operational challenges.
• Ability to own, implement, and manage configuration changes with minimal supervision.
• Experience supporting POS changes within larger business transformation or modernization programs is highly desirable.
• Strong analytical, problem-solving, and communication skills.
• Ability to thrive in a fast-paced environment and manage competing priorities effectively.

Contract Details:

• Initial Term: 6 months (likely to extend on a rolling 6-month basis)
• Status: Outside IR35
• Location: Hybrid (2-3 days onsite in London, remainder remote)
• Day Rate: Negotiable (depending on experience)