Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support global broadcasters by troubleshooting complex technical issues and ensuring seamless operations.
- Company: Join a leading broadcast technology company transforming IP and cloud solutions for iconic media brands.
- Benefits: Enjoy hybrid work options, continuous training, and the chance to work with cutting-edge technology.
- Why this job: Be part of a mission-critical team that impacts major broadcasters and enhances your tech skills.
- Qualifications: Strong experience in broadcast engineering, real-time protocols, and cloud deployments required.
- Other info: 24/7 support on a rotational basis for premium-tier clients; bonus points for scripting skills.
The predicted salary is between 48000 - 72000 £ per year.
Are you passionate about broadcast technology and thrive on solving complex, high-impact technical problems? ICP Search is proud to be partnering with a cutting-edge broadcast technology company that’s at the forefront of IP and cloud transformation for some of the world’s most iconic broadcasters and streaming platforms. Our client powers live video delivery for tier-one names including global networks, sports platforms, and OTT providers.
As they continue to expand their global footprint, they’re now seeking a Senior Broadcast Engineer – Specialist Support to join their highly regarded technical team. You’ll play a mission-critical role in supporting systems relied upon by industry giants—ensuring uptime, troubleshooting complex workflows, and helping clients get the very best from cutting-edge broadcast infrastructure.
What You’ll Do:
- Act as first responder for support activities via Helpdesk, Slack, Teams, and phone.
- Triage, investigate, replicate, and resolve complex technical issues for global broadcasters.
- Lead live investigations and collaborate directly with customers to ensure seamless operations.
- Maintain and manage media infrastructure both on-prem and in the cloud.
- Deliver training, documentation, service reviews, and onboarding for key clients.
- Champion process improvement and contribute to continuous enhancement of support services.
- Provide 24/7 support on a rotational basis for premium-tier clients.
What You’ll Bring:
- Strong experience as a senior support/broadcast engineer in dynamic, multi-environment settings.
- Deep understanding of real-time transport protocols (e.g., RTP, MPEG-TS, SRT, ZIXI).
- Experience with Linux systems and network analysis tools (e.g., Wireshark).
- Proven track record of cloud-based deployments (AWS, GCP, Azure).
- Great communication and stakeholder management skills.
- A genuine passion for media technology and a customer-first mindset.
Bonus Points For:
- Scripting & automation (Python, Ansible, Terraform).
- Networking experience in broadcast or real-time data.
- IP multicast knowledge and cloud/network certifications (e.g., CCNP, AWS Cert).
- Familiarity with NMS tools (e.g., PRTG) and MPEG stream analysis.
Apply today or contact Charlotte @ ICP Search for more information.
Senior Broadcast Support Engineer employer: ICP Search
Contact Detail:
ICP Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Broadcast Support Engineer
✨Tip Number 1
Familiarise yourself with the latest broadcast technologies and protocols mentioned in the job description, such as RTP, MPEG-TS, and SRT. Being able to discuss these topics confidently during your interview will demonstrate your expertise and passion for the field.
✨Tip Number 2
Network with professionals in the broadcast industry through platforms like LinkedIn or relevant forums. Engaging with others can provide insights into the company culture and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to showcase your problem-solving skills by reviewing common technical issues faced in broadcast environments. Be ready to discuss specific examples from your past experience where you successfully resolved complex problems, as this is a key aspect of the role.
✨Tip Number 4
Highlight any experience you have with cloud-based deployments and tools like AWS, GCP, or Azure. Since the role involves managing media infrastructure in the cloud, demonstrating your familiarity with these platforms will make you a more attractive candidate.
We think you need these skills to ace Senior Broadcast Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a senior support or broadcast engineer. Focus on relevant skills such as real-time transport protocols, Linux systems, and cloud-based deployments. Use specific examples to demonstrate your expertise.
Craft a Compelling Cover Letter: In your cover letter, express your passion for media technology and your customer-first mindset. Mention how your background aligns with the company's mission and the specific role of Senior Broadcast Engineer – Specialist Support.
Showcase Problem-Solving Skills: Provide examples in your application that showcase your ability to troubleshoot complex technical issues. Highlight any experiences where you acted as a first responder or led live investigations, as these are key aspects of the role.
Highlight Continuous Improvement: Discuss any initiatives you've taken to improve processes or enhance support services in your previous roles. This will demonstrate your commitment to excellence and your ability to contribute to the company's growth.
How to prepare for a job interview at ICP Search
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with broadcast technology, especially real-time transport protocols and cloud deployments. Highlight specific projects where you solved complex technical issues, as this will demonstrate your capability to handle the challenges of the role.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting and resolving technical issues, be ready to walk through your problem-solving process. Use examples from your past experiences to illustrate how you triaged and resolved issues effectively, particularly in high-pressure situations.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this position. Practice explaining complex technical concepts in simple terms, as you may need to interact with clients who are not as technically savvy. This will show that you can bridge the gap between technical and non-technical stakeholders.
✨Express Your Passion for Media Technology
Let your enthusiasm for broadcast technology shine through during the interview. Share what excites you about the industry and how you stay updated on the latest trends and innovations. This passion can set you apart from other candidates and align you with the company's vision.
