Client Care Coordinator

Client Care Coordinator

Reading Full-Time 26976 - 26976 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the welcoming voice for clients, guiding them to compassionate care.
  • Company: Join a dedicated team focused on empowering clients in their care journey.
  • Benefits: Enjoy a competitive salary and the opportunity for full-time hours.
  • Why this job: Make a real impact by supporting clients and enhancing their experience.
  • Qualifications: Must be able to drive; no specific experience required.
  • Other info: This role is split between Reading and Chesham.

The predicted salary is between 26976 - 26976 £ per year.

Location: Reading/Chesham

Contract Type: Permanent

Hours: Full time, 37.5 hours per week

Salary: £26,976.16

Please note for this role you must be able to drive as this role is a Reading/Chesham split role.

Be the welcoming voice and guiding hand that empowers our clients on their journey to informed, compassionate care. Join our team as the first point of contact for our clients.

Client Care Coordinator employer: MSI Reproductive Choices

As a Client Care Coordinator, you will thrive in a supportive and dynamic work environment that prioritises employee well-being and professional growth. Our company offers comprehensive training, flexible working hours, and a strong emphasis on teamwork, ensuring that you feel valued and empowered in your role. Located in the vibrant areas of Reading and Chesham, we provide a unique opportunity to make a meaningful impact in the community while enjoying a balanced work-life culture.
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Contact Detail:

MSI Reproductive Choices Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Care Coordinator

✨Tip Number 1

Familiarise yourself with the services we offer at StudySmarter. Understanding our mission and how we support clients will help you convey your enthusiasm and alignment with our values during any conversations.

✨Tip Number 2

Practice your communication skills, as this role requires you to be the welcoming voice for our clients. Consider role-playing scenarios with friends or family to build confidence in handling various client interactions.

✨Tip Number 3

Since driving is essential for this position, ensure you have a valid driving licence and are comfortable navigating between Reading and Chesham. Being able to discuss your driving experience can demonstrate your readiness for the role.

✨Tip Number 4

Network with current or former employees of StudySmarter if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.

We think you need these skills to ace Client Care Coordinator

Excellent Communication Skills
Empathy and Compassion
Customer Service Orientation
Organisational Skills
Problem-Solving Skills
Time Management
Attention to Detail
Ability to Work Independently
Team Collaboration
Driving Licence
Adaptability
Conflict Resolution
Active Listening

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities of a Client Care Coordinator. Highlight key skills such as communication, empathy, and organisational abilities in your application.

Tailor Your CV: Customise your CV to reflect relevant experience that aligns with the role. Emphasise any previous roles in client care or customer service, and make sure to include your driving capability since it's a requirement for this position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client care. Use specific examples from your past experiences to demonstrate how you can be the welcoming voice and guiding hand for clients.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.

How to prepare for a job interview at MSI Reproductive Choices

✨Show Your Empathy

As a Client Care Coordinator, you'll be the first point of contact for clients. Make sure to demonstrate your ability to empathise with their situations during the interview. Share examples of how you've provided compassionate support in previous roles.

✨Highlight Your Communication Skills

Effective communication is key in this role. Prepare to discuss how you’ve successfully communicated with clients or team members in the past. Use specific examples that showcase your ability to convey information clearly and listen actively.

✨Demonstrate Your Organisational Skills

This position requires managing multiple tasks efficiently. Be ready to talk about how you prioritise your workload and stay organised. Consider sharing a time when you successfully managed competing deadlines or handled a challenging situation.

✨Prepare Questions About the Role

At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions that show your interest in the role and the company. This could include inquiries about team dynamics, client care strategies, or opportunities for professional development.

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