Job Description
Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people โto see more, be moreโ. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn.
Courage, authenticity, and timeless style are the core values of Ray-Ban, a leader in prescription and sun eyewear for generations since its establishment in 1937. From the introduction of the iconic Aviator model created for US military pilots, Ray-Ban has been at the forefront of cultural change, becoming a symbol of self-expression and worn by celebrities and public figures all around the world. In 2021, the same values were celebrated through the successful launch of the next generation of smart glasses, Ray-Ban Stories.
Ray-Ban joined the Group's portfolio in 1999 and later redefined its distribution strategy leading to decades of growth.
This role is mobile, across various Ray-Ban stores in London on a 3 to 4 days per week basis.
Job Scope and Main Responsibilities
ยท As an Optometrist you will work as part of a team delivering total satisfaction to our customers through conducting thorough eye examinations, contact lens assessments and aftercare.
ยท Youโll offer our customers recommendations to the highest professional and ethical standards
ยท You will use your knowledge to effectively identify customer needs and recommend eyewear and eye care solutions accordingly.
ยท In addition you will act as an ambassador for Ray-Ban ensuring every customer is welcomed into the store and to ensure their expectations are exceeded throughout the customer experience.
Responsibilities
ยท Deliver excellent customer service and demonstrate a high degree of professionalism
ยท Coach assistants to consistently deliver effective selling behaviors resulting in high customer engagement
ยท Communicate with patients to get detailed case histories
ยท Examine eyes of patients of all ages in accordance with the guidelines laid out by the College of Optometrists and the General Optical Council
ยท Use specialist equipment for diagnosis and testing
ยท Issue prescriptions for spectacles or contact lenses fit and check prescribed lenses in order to correct vision defects
ยท Offer advice and reassurance about vision-related matters
ยท Offer help and advice for patients choosing frames and lenses
ยท Write referral communications to doctors as required in line with legal guidelines
ยท Liaise with other medical practitioners and sometimes share the care of patients with chronic ophthalmic conditions
ยท Meet sales target
ยท Manage staff, including dispensing opticians and store staff as required
ยท Supervise and train store staff
ยท Network effectively with internal and external stakeholders
ยท This is not an exhaustive list of duties and you may be requested to perform any other duties deemed reasonable by your line manager
Technical Skills โ Portrait of a Perfect Candidate
ยท Computer Savvy
ยท Strong communication & listening skills
ยท Customer service skills
ยท Interpersonal skills
ยท Organized & attention to detail
ยท Negotiating & influencing skills
ยท Coaching skills
GOC license required
What we offer
ยท Great benefits such as free and discounted eyewear, generous holidays allowance, pension package, monthly commission structure, etc.. Great team focus and dynamic environment.
ยท Flexible hours and working days , part-time up to 4 days per week, permanent contract.
GOC license required
Job Type: Full-time, or Part-time on a Permanent resident basis
Schedule:
- Day shift, flexibility to work weekends, flexible hours from 10 am to 6 or 7pm .
Contact Detail:
Ray-Ban Recruiting Team