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- Tasks: Join our Compliance Team as a Quality Administrator, managing customer queries and documentation.
- Company: Teledyne Labtech is a leading manufacturer in high-tech microwave circuit solutions with 40 years of experience.
- Benefits: Enjoy a competitive salary, full-time hours, and a supportive team environment.
- Why this job: Make an impact in a dynamic industry while working with cutting-edge technology and a collaborative culture.
- Qualifications: Previous admin experience and proficiency in MS Word, Excel, and Teams are essential.
- Other info: Work in a vibrant manufacturing centre in Presteigne, mid Wales.
The predicted salary is between 25000 - 35000 £ per year.
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Position: Quality Administrator
Location: Broadaxe Business Park, Presteigne
Salary: £25,000.00
Full time, 39 hours per week. Monday – Thursday: 8:00am – 17:00pm, Friday: 8:00am – 1:00pm
About us: Teledyne Labtech is part of Teledyne Inc, a US publicly quoted company which contains complimentary high-tech companies. Established 40 years ago, Teledyne Labtech is one of the world’s leading manufacturers of microwave circuit solutions with specialist capabilities in design, manufacture and testing across many technologies. Product and market applications include Defence, Space, Satellite Communications, Commercial Aerospace and Medical applications. Teledyne Labtech operates from a manufacturing centre in Presteigne, mid Wales and is dedicated to RF & microwave PCB manufacture, specialising in metal back PCB, mixed dielectric multilayer PCB & Antenna.
Job Purpose: The Quality Administrator works within the Compliance Team at Teledyne Labtech and is responsible for the production, analysis and distribution of metrics to support continuous improvement activities within the business, as well as the management of documentation necessary to maintain our existing Customer and Quality accreditations. You will report to the Compliance Manager, the position requires working a day shift.
Key responsibilities:
- Recording and responding to customers’ queries/concerns.
- Customer returns: Reviewing customer requests, allocating RMA number as necessary and collating original manufacturing documentation.
- Receipt of the return: Managing the return process and informing stakeholders.
- Completion of RMA process: arranging re-despatch and completion of any paperwork required by the customer.
- Remakes: Reviewing remakes as part of the weekly Technical Meetings, collecting the required background information (costs, manufacturing data, materials), loading a remake on the Teams group and allocating review tasks, control of the sign-off(s).
- Internal Corrective Actions: Logging an ICA and verifying information received from the Originator, changing implementation status on our ERP system to Quality Stop (QS), reviewing ICAs at weekly Technical Meetings, closing ICAs down upon completion; removing QS when all ICAs are completed.
- Document Control and administration tasks in support of our ISO9001 & ISO14001 systems to include: Managing the Document Change Note system, formatting of received documents to the latest accepted standard for Procedures and Work Instructions, updating existing Procedures and Work Instructions when changes are required.
- Reports: Remakes review – weekly, PoNC – monthly, Scrap report for Continuous Improvement Meetings – monthly, Scrap report for Accounts review – quarterly.
- Continuous Improvement Meetings: Meeting arrangement, data preparation and distribution, issuing of minutes.
- Completion of Customers Surveys / Joscar survey.
- Utilisation and operation of the ERP system.
Training & Experience Requirements:
- Previous Admin experience.
- Good attention to detail.
- Confident with MS Word, Excel and Teams.
- Adaptability with new systems (XA ERP).
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Contact Detail:
FLIR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Admin
✨Tip Number 1
Familiarise yourself with ISO9001 and ISO14001 standards, as these are crucial for the Quality Administrator role. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to quality management.
✨Tip Number 2
Brush up on your skills with MS Word, Excel, and Teams, as these tools are essential for the role. Consider taking online courses or tutorials to enhance your proficiency, which will make you stand out during the selection process.
✨Tip Number 3
Research Teledyne Labtech and its products thoroughly. Understanding their market applications and recent developments will allow you to engage more meaningfully during interviews and show your genuine interest in the company.
✨Tip Number 4
Prepare examples of how you've handled customer queries or concerns in previous roles. Being able to discuss your problem-solving skills and attention to detail will be key in demonstrating your fit for the Quality Administrator position.
We think you need these skills to ace Quality Admin
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Quality Administrator position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative experience, particularly in quality control or compliance roles. Mention specific tools you have used, such as MS Word, Excel, and any ERP systems.
Showcase Attention to Detail: Since the role requires good attention to detail, provide examples in your application where you successfully managed documentation or improved processes. This could be through metrics or successful project completions.
Craft a Strong Cover Letter: Write a compelling cover letter that not only expresses your interest in the position but also demonstrates your understanding of Teledyne Labtech's values and commitment to high ethical standards. Make sure to connect your skills to their mission.
How to prepare for a job interview at FLIR
✨Research the Company
Before your interview, take some time to learn about Teledyne Technologies and its various markets. Understanding their products and services will help you demonstrate your interest and show how your skills align with their goals.
✨Prepare for Technical Questions
As a Quality Administrator, you may be asked about quality control processes and documentation management. Brush up on ISO9001 and ISO14001 standards, as well as any relevant metrics or reports you might encounter in the role.
✨Showcase Your Attention to Detail
Given the importance of accuracy in this role, be prepared to discuss examples from your previous experience where your attention to detail made a significant impact. This could include managing documentation or resolving customer queries.
✨Demonstrate Adaptability
The job requires adaptability with new systems like the XA ERP. Be ready to share instances where you've successfully learned new software or processes quickly, highlighting your ability to thrive in a dynamic environment.
