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- Tasks: Manage tenant and landlord enquiries, coordinate viewings, and ensure smooth property operations.
- Company: LIVINGWAY empowers communities with innovative solutions and exceptional service.
- Benefits: Enjoy a dynamic work environment, competitive salary, and opportunities for professional growth.
- Why this job: Join a purpose-driven team where your passion can make a real impact in the community.
- Qualifications: Previous property management experience, strong communication skills, and a proactive mindset required.
- Other info: Office-based role in Manchester with a focus on collaboration and support.
The predicted salary is between 28800 - 43200 £ per year.
At LIVINGWAY, we are dedicated to empowering individuals and communities through innovative solutions and exceptional service. Our organisation is built on a foundation of strong values and a vision to inspire positive change.
LIVINGWAY is seeking a proactive and dedicated Property Manager to oversee the daily operations of our property portfolio. The successful candidate will be responsible for managing tenant and landlord enquiries, coordinating viewings, tenancy renewals, and ensuring smooth day-to-day operations of our properties. This role demands excellent communication, organizational, and problem-solving skills to deliver top-tier service to both tenants and landlords.
Key Responsibilities:- Managing incoming property enquiries via phone, email, and online platforms to assess applicant suitability against property criteria.
- Overseeing diary management to organise and conduct property viewings for prospective tenants.
- Following up on viewings to gather feedback, address any concerns, and actively encourage prospective tenants to proceed with a lease.
- Process tenancy applications and liaise with both tenants and landlords.
- Oversee the move-in process, ensuring all necessary checks and documentation are completed accurately and within required deadlines.
- Manage tenant relations, responding promptly to queries and resolving any issues.
- Conduct periodic property inspections and ensure compliance with tenancy agreements.
- Track tenancy expirations and proactively manage renewal negotiations.
- Prepare and issue renewal notices and agreements to tenants.
- Work with landlords to review and adjust rental rates as necessary.
- Ensure properties are well-maintained by coordinating repairs and maintenance.
- Liaise with contractors and service providers to arrange necessary work.
- Manage rental payments, and arrears, and communicate with tenants regarding any outstanding amounts.
- Ensure compliance with all legal and regulatory requirements, including health and safety standards.
- Maintain accurate records of all tenancies, maintenance works, and communications.
- Prepare reports for management on occupancy rates, rental income, and maintenance expenses.
- Stay updated on market trends and legal requirements to provide informed advice.
- Previous experience in property management or real estate.
- Strong customer service and negotiation skills.
- Excellent organisation, multitasking skills, and diary management abilities.
- Exceptional communication skills and the ability to collaborate well as part of a wider team.
- Knowledge of tenancy laws and property regulations is desirable.
- Proficiency in property management software and Microsoft Office Suite.
- A proactive and problem-solving mindset.
- A valid driver’s license (if required for property visits).
- A dynamic and supportive work environment.
- Opportunities for professional growth and career development.
- Competitive salary and benefits package.
Please provide a copy of your current full and up-to-date CV along with a cover letter of why you feel you are suitable for the role.
Tenancy Manager employer: LIVINGWAY UK
Contact Detail:
LIVINGWAY UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Manager
✨Tip Number 1
Familiarise yourself with the local property market in Manchester. Understanding current rental rates, tenant demands, and property trends will help you speak confidently during interviews and demonstrate your knowledge of the area.
✨Tip Number 2
Network with professionals in the property management field. Attend local real estate events or join online forums to connect with others in the industry. This can lead to valuable insights and potential referrals for the role.
✨Tip Number 3
Brush up on your customer service skills. Since the role involves managing tenant relations, showcasing your ability to handle queries and resolve issues effectively will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with property management software. Being proficient in these tools is crucial for the role, so be ready to share specific examples of how you've used them in past positions.
We think you need these skills to ace Tenancy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management or real estate. Emphasise skills such as customer service, organisation, and communication that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: In your cover letter, explain why you are a great fit for the Tenancy Manager role at LIVINGWAY. Use specific examples from your past experiences to demonstrate your problem-solving skills and ability to manage tenant relations effectively.
Showcase Relevant Skills: Highlight your proficiency in property management software and Microsoft Office Suite in both your CV and cover letter. Mention any knowledge of tenancy laws and regulations, as this is desirable for the role.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at LIVINGWAY UK
✨Know the Company Values
Before your interview, take some time to understand LIVINGWAY's core values and mission. Be prepared to discuss how your personal values align with theirs, as this will show your genuine interest in the company and its goals.
✨Demonstrate Your Communication Skills
As a Tenancy Manager, excellent communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences to illustrate how you've effectively managed tenant and landlord communications.
✨Showcase Your Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in property management and how you resolved them. This will highlight your proactive mindset and ability to handle issues efficiently, which is crucial for the role.
✨Familiarise Yourself with Tenancy Laws
Brush up on relevant tenancy laws and property regulations before the interview. Being knowledgeable about these topics will demonstrate your expertise and readiness to manage compliance effectively in the role.
