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- Tasks: Assist customers in finding their perfect mattress and provide exceptional service.
- Company: Join Dreams, the UK's most loved bed retailer, part of Tempur Sealy.
- Benefits: Enjoy competitive salary, uncapped commission, discounts, and wellness support.
- Why this job: Be part of a fun team that values your input and offers growth opportunities.
- Qualifications: No sales experience needed, just a positive attitude and willingness to learn.
- Other info: Full-time role with flexible hours, including weekends and bank holidays.
The predicted salary is between 21600 - 33600 £ per year.
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. We're not replacing, we're growing! Business is booming and we're simply adding more pillows to support a bigger comfier team. Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference.
In your dream role, you`ll receive:
- Competitive salary: £28,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
The job: Working as part of our Retail team in Coventry, you will be a vital part of the store`s success. We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases. Here`s a taste of what you`ll be doing day-to-day:
- Making our customers feel at home through exceptional service.
- Being on hand every step of the way whilst customers browse in store.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them.
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
This is the type of person we`re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: You will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work.
- Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You`ll need to be able to commit to working full time (38.5 hours per week).
Retail Sales Assistant employer: Dreams Ltd
Contact Detail:
Dreams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Dreams' products and services. Understanding the different types of mattresses and sleep technology, like Sleepmatch, will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Showcase your people skills during any interactions. Whether it's in-store or at networking events, practice building rapport with potential customers and colleagues to highlight your engaging personality.
✨Tip Number 3
Be prepared to discuss your motivation and determination. Think of examples from past experiences where you've worked towards goals or targets, as this will resonate well with the team-oriented culture at Dreams.
✨Tip Number 4
Demonstrate your willingness to learn by asking insightful questions about the role and the company during interviews. This shows that you're genuinely interested in becoming a part of the Dreams family and growing within the company.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Retail Sales Assistant role. Emphasise any customer service experience, communication skills, and your ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention specific qualities that make you a great fit for Dreams, such as being people-first and motivated.
Showcase Your Personality: In your application, let your personality shine through. Use a friendly and engaging tone to reflect the fun and friendly environment at Dreams. This will help you stand out as a candidate who fits their culture.
Highlight Your Willingness to Learn: Express your eagerness to learn and grow within the company. Mention any relevant training or courses you are willing to undertake, especially those related to customer service or sales.
How to prepare for a job interview at Dreams Ltd
✨Show Your Passion for Sleep
Since Dreams is all about making bedtimes better, express your enthusiasm for sleep and how it impacts well-being. Share personal experiences or stories that highlight your love for a good night's rest.
✨Demonstrate Excellent Communication Skills
As a Retail Sales Assistant, you'll need to connect with customers. Practice active listening and be ready to showcase how you can build rapport. Think of examples where you've successfully communicated with others.
✨Prepare for Customer Scenarios
Anticipate questions about how you'd handle different customer situations. For instance, think about how you would assist someone who is unsure about which mattress to choose. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Highlight Your Team Spirit
Dreams values teamwork, so be prepared to discuss how you work well with others. Share examples of past experiences where you contributed to a team goal or supported colleagues in achieving success.
