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- Tasks: Join us as a Salesforce Test Analyst, ensuring top-notch quality in our Service Cloud solutions.
- Company: Be part of a dynamic team dedicated to delivering exceptional software quality.
- Benefits: Enjoy flexible working options and a collaborative environment that values your input.
- Why this job: Make a real impact by enhancing software quality while working with cutting-edge technology.
- Qualifications: 5+ years in QA, Salesforce experience, and strong analytical skills are essential.
- Other info: Salesforce certifications and test automation experience are highly desirable.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. The successful candidate will be primarily responsible for ensuring the quality of Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identifying and mitigating potential issues. The QA Consultant will work closely with developers, architects, and project managers.
Key responsibilities:
- Develop and execute comprehensive test plans and test cases for Salesforce Service Cloud implementations, based on provided designs and user stories.
- Perform various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing.
- Identify, document, and track software defects using Jira, ensuring clear communication with the development team.
- Analyze test results and provide detailed reports to project stakeholders, highlighting areas of risk and potential improvements.
- Collaborate with developers to ensure that solutions meet quality standards and business requirements.
- Participate in requirements gathering and design reviews to provide input on testability and quality considerations.
- Contribute to the development and improvement of QA processes and best practices.
- Work within an Agile development environment, participating in sprint planning, daily stand-ups, and retrospectives.
- Ensure adherence to project timelines and deliverable deadlines.
- Create and maintain test documentation, including test plans, test cases, and test summary reports.
Key Skills & Experience:
- 5+ years of hands-on experience as a Quality Assurance Consultant or Software Tester.
- Extensive experience with Salesforce Service Cloud implementations.
- Strong understanding of software testing methodologies and best practices.
- Proficiency in designing and executing test plans and test cases.
- Experience with Jira for defect tracking and test management.
- Solid understanding of Agile development methodologies (e.g., Scrum, Kanban).
- Excellent analytical and problem-solving skills, with a keen attention to detail.
- Strong written and verbal communication skills, with the ability to communicate technical issues clearly and concisely.
- Ability to work independently and as part of a team.
- Salesforce certifications (e.g., Salesforce Certified Service Cloud Consultant) are highly desirable.
- Experience with Accessibility requirements and testing.
- Experience with test automation tools (e.g., Selenium, Provar).
- Experience with Salesforce Lightning Web Components (LWC).
- Knowledge of Salesforce integrations using REST and SOAP APIs.
- Experience with tools like Zephyr.
- Proven experience in test automation.
salesforce test analyst employer: mthree
Contact Detail:
mthree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land salesforce test analyst
✨Tip Number 1
Familiarise yourself with Salesforce Service Cloud and its functionalities. Understanding the platform inside out will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Agile methodologies, especially Scrum and Kanban. Being able to discuss how you've applied these frameworks in past projects can set you apart from other candidates.
✨Tip Number 3
Gain hands-on experience with Jira if you haven't already. Familiarity with defect tracking and test management tools is crucial, and being able to speak about your experience with them will be beneficial.
✨Tip Number 4
Consider obtaining relevant Salesforce certifications, such as the Salesforce Certified Service Cloud Consultant. This can significantly enhance your credibility and show your commitment to the field.
We think you need these skills to ace salesforce test analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce Service Cloud and quality assurance. Use specific examples that demonstrate your skills in developing test plans, executing various testing activities, and using tools like Jira.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your relevant experience, particularly in Agile environments and your familiarity with Salesforce integrations. Show how your background aligns with the key responsibilities outlined in the job description.
Showcase Your Skills: When detailing your skills, emphasise your proficiency in software testing methodologies, attention to detail, and problem-solving abilities. Highlight any Salesforce certifications you hold and your experience with test automation tools, as these are highly desirable for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your communication is clear and concise, reflecting the strong written skills required for the position.
How to prepare for a job interview at mthree
✨Showcase Your Salesforce Expertise
Make sure to highlight your extensive experience with Salesforce Service Cloud implementations. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will demonstrate your hands-on knowledge and problem-solving skills.
✨Demonstrate Your Testing Methodologies
Be ready to explain your approach to various testing methodologies, including functional, regression, and user acceptance testing. Providing examples of how you've developed and executed test plans in previous roles will show your understanding of best practices in quality assurance.
✨Communicate Clearly and Concisely
Since strong communication skills are essential for this role, practice articulating technical issues clearly. You might be asked to explain complex concepts or defects to non-technical stakeholders, so being able to convey information effectively is key.
✨Familiarise Yourself with Agile Practices
As the role involves working within an Agile environment, brush up on Agile methodologies like Scrum and Kanban. Be prepared to discuss your experience in sprint planning and daily stand-ups, as well as how you contribute to team retrospectives.
