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For Companies At a Glance
- Tasks: Engage with customers and provide top-notch support in a lively contact centre.
- Company: Join a leading company known for its dynamic work environment and team spirit.
- Benefits: Enjoy a competitive salary with commission opportunities and a supportive team culture.
- Why this job: Perfect for those who love communication and want to make a real impact.
- Qualifications: Good telephone skills and a passion for helping people are essential.
- Other info: Full-time role, Monday to Friday, with potential earnings up to £30,000.
The predicted salary is between 17600 - 26400 £ per year.
Our client, a leading company, is looking for an ambitious and driven Customer Service Advisor to expand their existing team. You would be joining a busy, sociable contact centre.
Full time - permanent
Monday to Friday
£22,000 base salary with on target earnings of £30,000 with commission
- Good telephone skills?
- Like talking to people?
Customer Service Advisor employer: 1st Choice Recruitment
Contact Detail:
1st Choice Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with common customer service scenarios and how to handle them effectively. This will not only boost your confidence but also demonstrate your proactive approach during any interviews.
✨Tip Number 2
Practice your telephone skills by engaging in mock calls with friends or family. Focus on clarity, tone, and active listening, as these are crucial for a Customer Service Advisor role.
✨Tip Number 3
Research the company and its values thoroughly. Being able to discuss how your personal values align with theirs can set you apart from other candidates during the interview process.
✨Tip Number 4
Prepare questions to ask during your interview that show your interest in the role and the company. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Communication Skills: Since good telephone skills are essential, make sure to emphasise your communication abilities in your CV and cover letter. Provide examples of how you've successfully interacted with customers in previous roles.
Show Enthusiasm: Express your passion for customer service in your application. Mention why you enjoy talking to people and how you can contribute positively to the team environment in a busy contact centre.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at 1st Choice Recruitment
✨Show Off Your Communication Skills
As a Customer Service Advisor, strong telephone skills are essential. During the interview, make sure to articulate your thoughts clearly and listen actively. This will demonstrate your ability to communicate effectively with customers.
✨Prepare for Common Scenarios
Expect questions about how you would handle specific customer service situations. Think of examples from your past experiences where you resolved issues or provided excellent service. This will show that you're ready to tackle challenges head-on.
✨Research the Company
Familiarise yourself with the company’s values and services. Understanding their mission and what they stand for will help you align your answers with their expectations, making you a more appealing candidate.
✨Express Your Ambition
Since the role is aimed at ambitious individuals, don’t hesitate to share your career goals. Talk about how this position fits into your long-term plans and how you can contribute to the company's success while achieving your own aspirations.
