Specialist, Underwriting Support

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions.

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

This position is part of the UW support career progression and may report to a Senior Specialist, UW Support, Team Leader, or to a Team Manager, Underwriting Support. This role assists the underwriters by screening risk offerings and with pre and post-binding processes. The role also performs services including problem-solving or research projects requiring broad insurance and/or procedural knowledge and works under direct supervision.

In addition to the traditional UA duties, this role will:

• Support regional UA Manager in overseeing all daily business activities and act as the first point of call for all UAs in the region.
• Review new submissions against prescribed criteria to determine if risk qualifies for LOB risk appetite.
• Perform a comparison of renewal submission information against prior year information and document differences for underwriting.
• Review policies for manuscript endorsements and initiate the manuscript endorsement approval process on behalf of underwriting.
• Issue policies, endorsements, and cancellations; prepare policy writing instructions and premium billings, and process individual policy filings.
• Complete loss rating and develop initial pricing, basic coverage structuring, quotation, and binder packages on behalf of the underwriter.
• Assist the underwriter in the preparation of business and metric reports; assist in the review of procedures to resolve issues.
• Train and provide oversight of less experienced support staff.
• Perform quality control of premium audit statements prior to underwriting review; document discrepancies and work with the premium auditor for resolution.

What we’re looking for:

• Knowledge of commercial insurance policy forms and regulatory requirements; Bachelor’s degree preferred or equivalent work experience.
• Ability to prioritise i.e., able to navigate and switch between multiple proprietary, vendor, web-based, and standard computer systems.
• Proficiency in Microsoft Office.
• Willingness to learn from experiences and new situations.
• Ability to anticipate client (internal and external) needs and act proactively.
• Ability to identify problems and match to the appropriate solutions.
• Demonstrate attention to detail to ensure accurate documentation is maintained.
• Ability to mentor peers in the team.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

AIG is committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.