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- Tasks: Coordinate luxury airline catering operations at Heathrow, ensuring timely and efficient service.
- Company: Join DO & CO, a leader in luxury airline catering known for elegance and sophistication.
- Benefits: Enjoy free meals, training opportunities, and a Refer a Friend Scheme for extra perks.
- Why this job: Be part of a dynamic team making a real impact in the gourmet entertainment market.
- Qualifications: Must have a full UK driving licence and strong customer service skills; flexibility is key.
- Other info: We value creativity and offer genuine career development opportunities globally.
The predicted salary is between 28800 - 43200 £ per year.
Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.
Job Description
- Being a role model to ensure the exceptional DO & CO quality is delivered on time at Heathrow Airport with maximum efficiency in accordance with customer requirements.
- Controlling all daily activities such as pick up times, flight coordinator log sheet, check sheets and delivery notes are checked and updated.
- Preparing adequate handover to crew by submitting all paperwork (delivery notes), brief on menu changes, SPML’s requests etc.
- Controlling the truck after offloading, matching amount of loaded and offloaded carts.
- Ensuring final checking of correct packing, by sealing trolleys prior to leaving site.
- Working closely with Transport and Dispatch department to ensure smooth and efficient delivery of goods to aircrafts.
- Representing DO & CO on a daily basis with all external/internal communication with our customers.
- You will be communicating and working closely with crew members on aircrafts to confirm all delivered goods are correct.
- Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements.
- Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated.
- Providing reports on productivity and other performance indicators to management.
- Driving success by proactively managing team performance, provide development and succession planning opportunities.
Qualifications
- Full UK Driving licence is mandatory for this role.
- Strong customer service skills, dedication to excellence, and strong work ethic.
- Strong organizational, analytical, and communication skills required.
- Excellent time management and attention to detail skills required.
- Strong problem solving skills and ability to handle multiple tasks.
- Confident working in a team.
- Flexibility in regards to your work availability is essential, as the Operation runs 7 days a week, including evenings, weekends and public holidays.
- Right to work in the UK.
Additional Information
We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:
- Enjoy perks by referring your friends through our Refer a Friend Scheme.
- Save money and time with On-Site Free Meals.
- Expand your skills and knowledge through our in-house training opportunities.
- A business where you can have a real impact, we’re not afraid of new ideas!
- Genuine career development opportunities, both nationally and internationally.
- The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.
DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Flight Coordinator employer: Arena One GmbH
Contact Detail:
Arena One GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Coordinator
✨Tip Number 1
Familiarise yourself with the luxury airline catering industry. Understanding the nuances of high-end service and the expectations of discerning passengers will give you an edge in interviews and discussions.
✨Tip Number 2
Network with professionals in the aviation and catering sectors. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities at DO & CO.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock flight coordination plan. This could include managing delivery schedules and ensuring compliance with health and safety regulations, showcasing your proactive approach.
✨Tip Number 4
Highlight your flexibility and teamwork abilities during conversations. Since the role requires working evenings, weekends, and public holidays, showing that you're adaptable and a team player will make you a more attractive candidate.
We think you need these skills to ace Flight Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Flight Coordinator position. Understand the key responsibilities and qualifications required, such as strong customer service skills and attention to detail.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your organisational abilities, problem-solving skills, and any previous experience in a similar role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Flight Coordinator position at DO & CO.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Arena One GmbH
✨Showcase Your Customer Service Skills
As a Flight Coordinator, strong customer service skills are essential. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, demonstrating your dedication to excellence.
✨Demonstrate Organisational Skills
This role requires excellent organisational abilities. During the interview, highlight your experience with managing multiple tasks and how you ensure everything runs smoothly, especially under pressure.
✨Emphasise Teamwork and Communication
You'll be working closely with various teams, so it's crucial to show that you're a team player. Discuss instances where effective communication led to successful outcomes in your past experiences.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of specific challenges you've faced in previous jobs and how you resolved them, particularly in fast-paced environments like catering or logistics.
