Receptionist in Morecambe

Post: Driver / Receptionist Substantive Post

Pay:Standard rate is £12.45 per hour. However, enhancements payable would be an additional 30% on Saturday up to midnight, and +60% on Sunday.

Location:Urgent Treatment Centre, Morecambe Health Centre, LA4 5LY

Hours of work:Part time. 4 week rolling rota. Option of combined role, and / or bank contract also available.

Positions available:

• Out of Hours Driver (Recep duties also) 49.5 hours per month, including overnights.
• Out of Hours / Urgent Treatment Centre Receptionist 46.5 hours per month.
• Driver and Receptionist – Bank Vacancy

Week 1:

Tuesday 12:45-20:00 Reception

Wednesday 12:45-20:00 Reception

Wednesday 19:30-23:30 Driver

Thursday 19:30-23:30 Driver

Thursday 23:30-08:00 Driver

Week 2:

Tuesday 12:45-20:00 Reception

Wednesday 19:30-23:30 Driver

Thursday 13:30-20:00 Reception

Week 3:

Tuesday 12:45-20:00 Reception

Wednesday 19:30-23:30 Driver

Week4:

Tuesday 12:45-20:00 Reception

Wednesday 12:45-20:00 Reception

Wednesday 19:30-23:30 Driver

Wednesday 23:30-08:00 Driver

Saturday 19:30-23:30 Driver

Saturday 23;30-08:00 Driver

Responsible to:Service Delivery Specialist

Criteria: You will need to be a minimum twenty-five years old for car insurance purposes. Not required for reception role.

The Service:The service works on 4 weeks rolling rota. Full training will be given at mutually agreeable times.

Closing date: Monday 7th July 2025

Role:

As a Receptionist, you will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and proficiency in various software applications.

As a Driver, you will provide a professional and high-quality driving service for the GP Out of Hours Service.

Post responsibilities

• To provide a professional and high-quality driving service for the GP Out of Hours Service
• To provide a high-quality reception service at the Bay Urgent Care Reception
• To be able to follow strict procedures and protocols at all times
• To work with the clinical team and liaise with our other services to support safe and effective service delivery, ensuring patients receive appropriate care in a timely manner.
• When necessary, to be able to complete stocktakes of medical equipment
• Using a Patient Record system experience of Adastra would be an advantage
• To complete routine administration checks when working overnight
• Ensuring full patient confidentiality at all times
• To work individually or as part of a team
• To undertake all relevant training consistent with the requirements of the post
• To be flexible in roles undertaken according to the business need
• To be available especially on the overnight shifts but with flexibility to work during the day when required
• To handle drug stock and replenish when used.
• To undertake vehicle checks
• To report any vehicle problems to the appropriate person
• To maintain and attend all mandatory training

Other Criteria

• A full UK Driving Licence held for a minimum two years
• Over twenty-five years of age for driving company vehicles

Our key expectations are:

Self-awareness Living authentically

Adaptability- Being ready to adjust depending on the situation

Openness What you see is what you get

Positivity with a real sense of being able to strive for the impossible

Generosity of spirit- Everyday should be an opportunity to act with kindness

Ability to have fun Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

Fun: People rarely succeed unless they are having fun. Happiness is healthy!

Awesome: We arent here to be average, were here to be awesome!

Humble: Were here to make a difference to the lives of others, NOT to see how important we can become

Brave: We challenge the norm. We have the courage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

Come and be a part of our amazing team!

We offer NHS Pension

Cycle to Work Scheme

Career Development Opportunities

Attendance Bonus

Staff Benefit Scheme

Free Tea & Coffee

Eye Care Contributions

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

DBS –The role is subject to a DBS check which will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).

Person Specification

Experience – Essential

Ability to work as a team member and at times in isolation

Able to exercise initiative in organisation and prioritising

Effective communication skills both written and oral

Good literacy and numeracy skills

Good Interpersonal skills

Experience of working with IT systems/basic skills (Microsoft)

Over twenty-five years of age for driving company vehicles

A full UK Driving Licence held for a minimum two years

Experienced, confident driver

Desirable

Previous experience of working in an office environment

Personal Qualities

Essential

Enthusiastic and committed about the role

Flexible

Positive and confident disposition

Commitment to personal and professional development

Promote the Service with its ever expansion

Smart appearance at all times

Professional Conduct at all times

Qualifications – Essential

A full UK Driving Licence held for a minimum two years

Desirable

GCSE/O Level English and Maths

The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.