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- Tasks: Join us as a Parts Advisor, managing stock and assisting customers with their vehicle needs.
- Company: Arnold Clark is a leading automotive retailer, dedicated to diversity and employee well-being.
- Benefits: Enjoy £41,000 OTE, 33 days' holiday, private healthcare, and generous retail discounts.
- Why this job: Gain valuable skills in a supportive environment while making a real impact on customer satisfaction.
- Qualifications: No prior experience needed; just bring a can-do attitude and a willingness to learn.
- Other info: Full-time hours with opportunities for training and career progression.
The predicted salary is between 30000 - 46000 £ per year.
We're looking for a Parts Advisor to work at our Chertsey Motorstore. You don't need to have previous parts experience to apply, as we'll provide comprehensive training.
We offer our Parts Advisors:
- £41,000 OTE made up of a competitive hourly rate plus bonuses
- 33 days' holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more...
Hours: Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm
About the role: Do you have customer service skills and experience working with stock? Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process. If you've worked in a retail environment before and have experience managing stock, you'll already have some of the traits of a successful Parts Advisor. You'll need to be comfortable using computers, but don't worry - we'll provide all the training you'll need to use our systems.
Day-to-day duties:
- Identifying parts required for a vehicle
- Ordering parts from internal and external sources
- Picking and packing parts
- Communicating with the workshop
- Providing a quick and accurate service to our customers
- Invoicing
- Reviewing digital communications for customers
- Stock management
Essential skills:
- Keen to learn, with a can-do attitude
- The ability to work independently, but also as part of a team working towards the same goals
- A great communicator - friendly, clear and concise
- Enjoy working with your customers
- Happy using computers, although we'll provide training on all the systems you'll need
Our Culture: Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Parts Advisor in Chertsey employer: Arnold Clark.
Contact Detail:
Arnold Clark. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Chertsey
✨Tip Number 1
Familiarise yourself with the automotive industry, especially parts and stock management. Understanding common vehicle parts and their functions can give you an edge during interviews and show your enthusiasm for the role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be interacting with customers regularly, practice clear communication and problem-solving techniques to demonstrate your ability to provide excellent service.
✨Tip Number 3
Network with current or former employees of Arnold Clark. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare questions to ask during the interview about training opportunities and career progression. This shows your eagerness to grow within the company and aligns with their commitment to employee development.
We think you need these skills to ace Parts Advisor in Chertsey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer service experience and stock management skills. Even if you don't have direct parts experience, emphasise your ability to learn quickly and work well in a team.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Parts Advisor role and mention how your previous experiences align with the responsibilities outlined in the job description. Show that you're keen to learn and grow within the company.
Highlight Relevant Skills: Focus on your communication skills and your comfort with using computers. Mention any specific examples where you've successfully managed stock or provided excellent customer service in past roles.
Show Your Understanding of the Company Culture: Research Arnold Clark's commitment to diversity and inclusion. In your application, reflect your alignment with their values and how you can contribute to a positive workplace culture.
How to prepare for a job interview at Arnold Clark.
✨Show Your Customer Service Skills
As a Parts Advisor, you'll be interacting with customers regularly. Highlight your previous customer service experience and how you effectively communicate with clients. Be ready to share examples of how you've resolved issues or provided excellent service in the past.
✨Demonstrate Your Willingness to Learn
Since no prior parts experience is required, emphasise your eagerness to learn and adapt. Discuss any relevant training or skills you've acquired in previous roles that showcase your ability to pick up new tasks quickly.
✨Familiarise Yourself with Stock Management
Understanding stock management is crucial for this role. Brush up on basic inventory management concepts and be prepared to discuss any experience you have in managing stock or working in a retail environment.
✨Be Ready to Discuss Teamwork
The role requires both independent work and collaboration with a team. Prepare to talk about your experiences working in teams, how you contribute to group goals, and how you handle challenges within a team setting.
