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- Tasks: Lead shifts, motivate the team, and ensure excellent guest experiences.
- Company: Join Haven, a vibrant community focused on delivering great experiences for guests and owners.
- Benefits: Enjoy flexible hours, attractive pay, exclusive discounts, and comprehensive training.
- Why this job: Be part of an energetic team, develop leadership skills, and make a real impact.
- Qualifications: Strong communication skills; retail experience preferred but not required.
- Other info: Flexible scheduling with opportunities for career growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Join our One Great Team here at Haven as a Supermarket Shift Leader, supporting our on-park supermarket to run smoothly and deliver a great experience for our guests and owners!
In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies., Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
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Provide prompt, professional guest service, addressing complaints and special requests.
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Manage stock levels, check deliveries, and ensure shelves are well-stocked and displays tidy.
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Handle guest queries or issues efficiently, creating a welcoming experience.
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Assist in training new team members on company policies and procedures.
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Participate in team duties while stepping up as the shift leader when assigned.
Experience as a Team Leader or Supervisor in a supermarket or retail environment is preferred but not essential; training and support will be provided.
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Strong leadership and communication skills.
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Detail-oriented, especially when handling food orders.
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Committed to providing high-quality, customer-focused service.
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Flexibility to work weekends, evenings, and holidays as needed.
Attractive pay with overtime opportunities.
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An inclusive, supportive work environment.
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Comprehensive training and ongoing support.
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Career development opportunities, including fully funded qualifications.
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Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Supermarket Shift Leader employer: inploi
Contact Detail:
inploi Recruiting Team
resourcingteam@bourne-leisure.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Shift Leader
✨Tip Number 1
Familiarize yourself with Haven's values and mission. Understanding what makes our team unique will help you align your leadership style with our company culture, making you a more attractive candidate.
✨Tip Number 2
Highlight any previous experience in customer service or team leadership roles during your conversations. Even if it's not in a supermarket setting, showcasing your ability to motivate and manage a team can set you apart.
✨Tip Number 3
Prepare to discuss how you would handle specific guest service scenarios. Being able to demonstrate your problem-solving skills and commitment to high-quality service will resonate well with us.
✨Tip Number 4
Show your enthusiasm for the role and the team environment. We love candidates who are excited about contributing to a positive workplace and delivering exceptional experiences for our guests.
We think you need these skills to ace Supermarket Shift Leader
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Supermarket Shift Leader position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Leadership Experience: In your CV and cover letter, emphasize any previous leadership or supervisory roles you've held, even if they were not in a supermarket setting. Showcase your ability to motivate a team and deliver excellent customer service.
Showcase Customer Service Skills: Provide specific examples of how you've handled guest queries or complaints in the past. This will demonstrate your commitment to providing high-quality, customer-focused service, which is crucial for this role.
Tailor Your Application: Make sure your CV and cover letter are tailored to the job at Haven. Use keywords from the job description, such as 'team leader', 'guest service', and 'compliance', to ensure your application stands out.
How to prepare for a job interview at inploi
✨Show Your Leadership Skills
As a Supermarket Shift Leader, you'll need to demonstrate strong leadership abilities. Be prepared to share examples of how you've motivated a team in the past or handled challenging situations. Highlight your experience in guiding others and ensuring a smooth workflow.
✨Emphasize Customer Service Experience
Since this role focuses on providing excellent guest experiences, be ready to discuss your customer service background. Share specific instances where you addressed complaints or special requests effectively, showcasing your commitment to high-quality service.
✨Demonstrate Attention to Detail
Detail orientation is crucial, especially when handling food orders and managing stock levels. Prepare to talk about how you ensure compliance with company policies and maintain high standards in your previous roles.
✨Be Flexible and Adaptable
The job requires flexibility to work various shifts, including weekends and holidays. Convey your willingness to adapt to different schedules and your ability to thrive in a dynamic environment. This will show that you're ready to meet the demands of the role.
