At a Glance
- Tasks: As a Community Safety Officer, tackle anti-social behaviour and support affected customers.
- Company: Join a well-established housing provider in South London dedicated to community safety.
- Benefits: Enjoy hybrid working options and competitive salary with opportunities for professional growth.
- Why this job: Make a real impact in your community while building trust and partnerships.
- Qualifications: Experience in managing ASB cases or housing management is essential.
- Other info: This role offers a chance to work closely with local agencies and develop effective solutions.
The predicted salary is between 32000 - 42000 £ per year.
Join a well-established South London housing provider and play a pivotal role in ensuring safer, stronger communities by tackling anti-social behaviour head-on.
THE ROLE
As an ASB Officer, you will provide a high-quality, customer-focused service. You will act as the main point of contact for customers affected by anti-social behaviour, providing support, building trust, and working closely with partner agencies. You will take ownership of ASB cases, develop fast and effective solutions, and lead legal proceedings when necessary.
Key Responsibilities:
- Support local partnership working (Local Multi Agency Problem Solving Meetings), in conjunction with Neighbourhood Police Officers and key statutory bodies (Probation, Care Trust, Fire, other LBH departments), private and voluntary sector organisations.
- Manage and investigate reports of anti-social behaviour.
- Develop and implement action plans to address ASB issues.
- Provide advice and support to residents on ASB matters.
- Prepare and present cases for court when required.
Requirements:
- Experience in managing ASB cases or housing management.
- Knowledge of relevant legislation and best practices.
- Strong communication and interpersonal skills.
- Ability to work collaboratively with various stakeholders.
Community Safety / ASB Officer employer: Austin Fraser
Contact Detail:
Austin Fraser Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Safety / ASB Officer
✨Tip Number 1
Familiarise yourself with local community safety issues and anti-social behaviour (ASB) trends in South London. Understanding the specific challenges faced by the communities you’ll be working with will help you demonstrate your commitment and readiness for the role.
✨Tip Number 2
Network with professionals already working in community safety or housing sectors. Attend local community meetings or forums to connect with key stakeholders, such as neighbourhood police officers and local council members, which can provide valuable insights and potential referrals.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've successfully dealt with conflict or ASB in previous roles. Be ready to discuss these scenarios during interviews to illustrate your ability to handle challenging situations effectively.
✨Tip Number 4
Research the housing provider's values and community initiatives. Tailoring your approach to align with their mission can set you apart from other candidates, showing that you are not just looking for a job, but are genuinely interested in contributing to their goals.
We think you need these skills to ace Community Safety / ASB Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Community Safety / ASB Officer position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in community safety, anti-social behaviour management, or related fields. Use specific examples to demonstrate your skills and achievements in these areas.
Showcase Your Skills: Make sure to include key skills that are relevant to the role, such as conflict resolution, communication, and partnership working. Provide examples of how you've successfully used these skills in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are passionate about community safety and how you can contribute to the organisation's goals. Be sure to address the specific challenges mentioned in the job description.
How to prepare for a job interview at Austin Fraser
✨Know Your Role
Make sure you thoroughly understand the responsibilities of a Community Safety / ASB Officer. Familiarise yourself with the key aspects of the role, such as tackling anti-social behaviour and working with partner agencies. This will help you answer questions confidently and demonstrate your suitability.
✨Showcase Your Experience
Prepare to discuss your previous experience in community safety or related fields. Highlight specific examples where you've successfully managed cases or collaborated with other organisations. This will illustrate your capability and commitment to the role.
✨Demonstrate Communication Skills
As an ASB Officer, strong communication skills are essential. Be ready to showcase how you can build trust with customers and effectively convey information to various stakeholders. Practice articulating your thoughts clearly and concisely during the interview.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the organisation's approach to community safety or their expectations for the role. This shows your genuine interest and helps you assess if it's the right fit for you.