At a Glance
- Tasks: Manage Change and Configuration teams, ensuring smooth operations for key stakeholders.
- Company: Join a dynamic team supporting central government initiatives in Milton Keynes.
- Benefits: Enjoy hybrid working options and the chance to make a real impact.
- Why this job: Be part of a vital role that enhances IT services in government settings.
- Qualifications: Active SC clearance and experience in Change and Release Management required.
- Other info: Ideal for those with ITIL qualifications and knowledge of ServiceNow.
The predicted salary is between 36000 - 60000 Β£ per year.
Summer-Browning Associates are currently supporting our client within the central government, who are seeking a Change and Release Manager on an initial 6 month assignment.
Location: Milton Keynes (hybrid)
About the role: You will be responsible for the end-to-end operation of the Change and Configuration management teams including Process Owner accountabilities for our key customers and stakeholders. The ideal candidate will hold active SC clearance and possess a proven background in Change and Release Management, along with the following qualifications:
Skills and Experience:
- Experience of working with IT Service Management toolset.
- ITIL v3/v4 Foundation
- Knowledge of operating IT systems within Government environments.
- Experience with ServiceNow.
- Experience of ISO9001, ISO 20000 & ISO27001
- ITIL Intermediate qualified in Service Transition and/or Release Control Validation (Desirable)
Change and Release Manager in Milton Keynes employer: SUMMER-BROWNING ASSOCIATES LIMITED
Contact Detail:
SUMMER-BROWNING ASSOCIATES LIMITED Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Change and Release Manager in Milton Keynes
β¨Tip Number 1
Familiarise yourself with the specific IT Service Management toolset mentioned in the job description, particularly ServiceNow. Having hands-on experience or even completing a short course can give you an edge during discussions.
β¨Tip Number 2
Since the role requires knowledge of government environments, try to gather insights or case studies related to Change and Release Management within the public sector. This will help you demonstrate your understanding of the unique challenges faced in this area.
β¨Tip Number 3
If you hold any relevant ITIL qualifications, be prepared to discuss how you've applied these principles in your previous roles. If you donβt have them yet, consider obtaining at least the ITIL v3/v4 Foundation certification before applying.
β¨Tip Number 4
Networking is key! Connect with professionals in the Change and Release Management field, especially those who have worked in government settings. They can provide valuable insights and may even refer you to opportunities at StudySmarter.
We think you need these skills to ace Change and Release Manager in Milton Keynes
Some tips for your application π«‘
Understand the Role: Take time to thoroughly read the job description for the Change and Release Manager position. Understand the key responsibilities and required skills, especially the importance of ITIL qualifications and experience with ServiceNow.
Tailor Your CV: Customise your CV to highlight relevant experience in Change and Release Management. Emphasise your familiarity with IT Service Management tools and any government-related work you've done, ensuring to mention your SC clearance if applicable.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the specific requirements of the role. Discuss your experience with ITIL frameworks and how it aligns with the needs of the central government client.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial for a managerial role.
How to prepare for a job interview at SUMMER-BROWNING ASSOCIATES LIMITED
β¨Know Your ITIL Framework
Make sure you brush up on your ITIL v3/v4 knowledge. Be prepared to discuss how you've applied these principles in previous roles, especially in Change and Release Management.
β¨Familiarise Yourself with ServiceNow
Since experience with ServiceNow is crucial for this role, ensure you can talk about your hands-on experience with the tool. Highlight specific projects where you used ServiceNow to manage change processes.
β¨Understand Government IT Systems
Given the context of working within government environments, be ready to discuss any relevant experience you have. This could include understanding compliance requirements or specific challenges faced in such settings.
β¨Highlight Your SC Clearance
If you hold active SC clearance, make sure to mention it early in the conversation. This is a significant asset for the role and shows that you are already vetted for sensitive information.